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2nd World Postal Retail Networks
Conference
Monday 19 May 2008 |
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PROGRAMME:
Transformation and Innovation
The key drivers shaping the future for Global
Post Office Retail Network”.
(last updated 7 May 2008)
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10.30 |
Registration and refreshments available |
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11.00
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Welcome to the 2nd World
Postal Retail Networks Seminar
John Modd, Director, Mail,
Triangle Management Services |
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11.05 |
Keynote addresses –
Profiling the latest retail products and services
Chairman: Howard Webber,
Chief Executive, Postwatch |
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11.10
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Poste Italiane - the
evolution from tradition to new channels and offerings
Alberto Buttaroni,
Director of Operations and Customer Care, Chief Network and Sales, Poste
Italiane |
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11.30
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The new advertising campaign as part of
a transformation programme
Caroline Bates, Head of
Brand and Advertising, Post Office Ltd |
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11.50
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High
Performance point of service for posts
Catherine McCall,
Arc-Post Development Manager, Accenture |
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12.10
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Postal
networks: the gateway to the information society
Ken McKeown, Director,
Markets Development, UPU |
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12.30 |
Discussion and Q&A |
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12.45 |
Buffet Lunch |
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13.45
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Keynote
Sessions – New ways of doing business
Chairman: Ann Nevinson,
Retail Networks Director, Triangle Management Services |
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13.50
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Developing Postbanks
Hans Boon, Director
General, HayPost |
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14.10
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Developing an alternative retail network
Rafał Brzoska, CEO, InPost |
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14.30
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Multi-channel retailing at Post Danmark
Sřren Ravn Jensen, Deputy
Executive for Private Customers, Post Denmark |
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14.50 |
Discussion and Q&A |
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15.00 |
Buffet lunch in the exhibition area |
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15.30
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The
latest technology for postal retail networks
Peter Tichy, Director
of Professional Services, Escher Group |
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15.50
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Retail Networks - how far to automate and how close to get to the
customer
Kalle Tarien,
Director of Global Relationships, Smartpost Ltd |
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16.05
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Lessons
from Hungary
Ilona Kádár, Retail Network
Director, Magyar Posta |
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16.25
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Discussions and Q&A, closing comments |
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16.40
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Close.
Tour of exhibition area |
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19.00
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World Mail Awards drinks reception sponsored by |
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20.00
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World Mail Awards Gala Dinner
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If you would like to discuss the conference
programme, please contact the programme editor,
John Modd, on
+44 (0)870 950 7900, or by email at
john.modd@triangle.eu.com
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