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Introduction Programme Postal Retail Seminar Exhibition Partnership Meetings Sponsorship Presentation Downloads


POST OFFICE RETAIL NETWORKS FORUM
 OLYMPIA CONFERENCE CENTRE, LONDON
18-19 NOVEMBER 2003

(last updated 05 November, 2003)

 UK Mail Show




 

 Wednesday, 19 November 2003
12.00 Registration and lunch
   
13.30 Opening Remarks by Chairman, Peter Carr, Chairman, Postwatch
   
13.35
 		 Keynote addresses - UK Post Office Counters Network - Is there a solution or is it dissolution?
Ian Senior, Associate Director, Triangle Management Services
   

Session A - Overseas Best Practice

14.00 A1



 

 The Swedish Experience
Inger Holmström, Senior Vice President, Corporate Communications, Posten Sverige AB

"How the Swedish post has changed the whole network of offices in one year - concept, communication and reactions from stakeholders and customers"
14.25 A2
 		 The French Experience
Olivier de la Serre, Director of Banking and International Relations, La Poste
14.50 A3
 		 The New Zealand Experience
David Espie, Regional Director for Europe, Transend Worldwide UK Ltd
15.15 Discussion/Q&A

15.30

 Refreshments
Session B - UK Market
15.45 B1
 		 The lessons we learnt
Almast Diedrich, Senior Counsellor, Public Affairs, TPG Post BV
16.10 B2
 		 The Retail Partnership Perspective
David Rae, Chief Executive, Association of Convenience Stores
16.35 B3



 		 Postcomm's Position
Jeanette Darrell, Director-Network, Postcomm

"Future options for post office service delivery, drawing on the results of Postcomm's research on socio-economic trends"
17.00 Discussion/Q&A
17.15
 		 Summary
Peter Carr, Chairman, Postwatch
17.30 Cocktail reception - sponsorship available
18.00 Close

Triangle Contacts:

Triangle Links:

Speaking opportunities: Paul Jackson
Sponsorship and display stands:
Christine Illingworth
Registration for the conference: Sandy Pocock

Tel: +44 (0)870 950 7900
Fax: +44 (0)870 950 7910

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