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Sessions at a glance
Each session has colour coded symbols which
signify to which market sector(s) they are relevant: |
♦
Financial Services
customers
●
Publishing
Customers
■
Home Shopping
customers
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Monday 1
November 2004 |
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Customer
forum research seminar - by invitation only |
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Customer dinner - by invitation
only
sponsored by: |
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Tuesday 2
November 2004 |
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09.00 |
Registration opens |
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09.00
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Refreshments in the display
area
sponsored by: |
 |
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09.45
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Welcome to the UK Mail
Show 2004
Neil Jackson, CEO Triangle Management Services |
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Introduction of Chairman
Declan Curry, Business Presenter, BBC Breakfast TV |
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09.55 |
Keynote session - The
Big Issues
♦●■ |
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09.55
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K1
UK Plc – the importance of
mail
Gerry Sutcliffe MP, Parliamentary Under-Secretary of State
for Employment Relations, Consumers and Postal Services |
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10.20
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K2
The big picture – you need to
be more competitive
Chris Gordon, Chairman, WWAV Rapp Collins Group |
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10.45 |
Discussion and Q&A |
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11.00
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Refreshments in the display
area
sponsored by: |
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11.30
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K3
Feedback from the Customer
Forum
Sue Cornwall, Research Manager, Triangle
Management Services |
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11.55
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K4
Big issues outstanding
Nigel Stapleton, Chairman, Postcomm |
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12.20
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K5
Where we stand on the big
issues
Peter Carr, Chairman, Postwatch |
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12.25 |
Discussion and Q&A |
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13.00 |
Welcome from our lunch sponsor, David Higham,
TNT Mail |
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13.05 |
Lunch in the display area,
sponsored by: |
 |
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Breakout
sessions: choose to attend either A or B |
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14.15
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Session A
- UK regulation: more big issues
♦●■ |
OR
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Session B
- International options
♦● |
| |
Chairman: David
Robottom
Director of Industry Development & Postal Affairs, Direct Marketing
Association (DMA) |
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Chairman:
Alastair Tempest
Director General, Federation of European Direct Marketing (FEDMA) |
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| 14.15 |
A1 |
Royal Mail update |
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B1 |
REIMS, ETOEs & Terminal Dues |
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Stephen Agar
Director, Strategy and Regulatory Affairs, Royal Mail |
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Simon Hampton
Director, Public Policy, Time Warner |
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| 14.35 |
A2 |
Understanding the VAT issue |
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B2 |
Making international mail simple |
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Angus Russell
Consultant |
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Paul Galpin
Sales Director, Deutsche Post Global Mail, UK |
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| 14.55 |
A3 |
Update on Royal Mail price controls |
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B3 |
The International approach of the UPU |
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Paul Smith
Economic Advisor, Competition and Regulation Dictoriate, Postcomm
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Alastair Tempest
Director General, Federation of European Direct Marketing (FEDMA) |
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| 15.15 |
Discussion and Q&A |
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Discussion and Q&A |
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15.30
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Refreshments in the display
area
sponsored by: |
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Breakout
sessions: choose to attend either C or D |
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16.00
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Session
C - Critical success factors in home
delivery
■ |
OR
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Session
D - What is the future of mail
houses?
♦ |
| |
Chairman:
Walter Blackwood
CEO, Business Express & Reality
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Chairman:
Malcolm Black
Managing Director, Mediascene Ltd & Chairman of DMA Mailhouses &
Suppliers council |
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| 16.00 |
C1 |
Managing multi-channel fulfilment |
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D1 |
Issues for the customer |
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Frank McCusker
Mananging Director Loyalty Division, Carlson Marketing Group |
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David Laybourne
Technical Director, DPS Direct Mail Ltd |
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| 16.20 |
C2 |
Security/payment |
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D2 |
Are mail houses the brokers of the future? |
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Kevin Salaman
Senior Business Development Manager, Corporate Sales UK, Worldpay
Ltd |
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Graham Cooper
Strategic Projects Director, Mail Marketing International |
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16.40
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C3
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Reverse logistics are becoming more important |
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D3 |
Ownership? |
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Denis Payre
CEO, Kiala |
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John Poland
Managing Director, MetroMail Ltd |
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| 17.00 |
Discussion and Q&A |
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Discussion and Q&A |
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17.30 |
Cocktail reception in the display area,
sponsorship available |
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18.30 |
Coaches leave for the UK Mail Awards Gala
Diner at the Radisson SAS Portman Hotel |
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19.30
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Pre-dinner drinks
Radisson SAS Portman
Hotel |
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20.00
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UK Mail Awards Gala Dinner
Radisson SAS Portman Hotel
Dress Code: Business dress |
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back to top
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Wednesday 3
November 2004 |
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09.00
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Registration opens
Refreshments available in the display area,
sponsorship available |
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09.30
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Introduction of Chairman
Billy Hayes, General Secretary, Communications Workers’ Union |
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09.55 |
Keynote session - Where
will the UK market be in 2010?
♦●■ |
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09.35
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K6
An
operator perspective
Howard Wright, Head of Innovation Services, Royal Mail |
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10.00
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K7
The digital landscape
Alberto Berry, EMEA Marketing Manager, Hewlett Packard |
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10.25
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K8
Will
there be mail in 2010?
Susan Barton, Global Postal Industry Leader, PA Consulting |
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10.45 |
Discussion and Q&A |
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11.00 |
Refreshments in the
display area, sponsorship
available |
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Breakout
sessions: choose to attend either E or F |
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11.30
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Session
E - Update from
Bucharest
♦●■ |
OR
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Session
F - Access: is it working for the
customer?
♦● |
| |
Chairman:
Colin Mitchell
Senior Associate, Triangle Management Services |
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Chairman:
Graham Corbett
former Chairman, Postcomm |
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11.30
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E1
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The achievements and disappointments from
Bucharest |
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F1 |
Our priorities |
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Ken McKeown
Director, Communications and Postal Markets, Universal Postal Union (UPU) |
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Alan Halfacre
Chairman, Mail Users’ Association (MUA) |
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11.50
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E2
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The users’ agenda – the new UPU consultative committee |
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Panel response: |
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David Robottom
Chairman FEDMA & ICC Postal Committees |
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Guy Buswell, Managing Director, UK Mail Ltd
David Higham
Development Director, TNT Mail
John Ivers
Managing Director, Deutsche Post UK
Stephen Agar
Director, Strategy and Regulatory Affairs, Royal Mail |
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| 12.10 |
E3 |
The impact on the UK |
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Carl-Gerold
Mende
Director of International, Royal Mail |
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| 12.30 |
Discussion and Q&A |
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Discussion and Q&A |
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12.45 |
Welcome from our lunch sponsor, Deutsche Post
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13.05 |
Lunch in the display area,
sponsored by: |
 |
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Breakout
sessions: choose to attend either G or H |
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14.00
|
Session
G - What is the future for the
mailroom?
♦ |
OR
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Session
H - Update on size based pricing
♦●■ |
| |
Chairman:
Justin Rabett
Independent Consultant
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Chairman: Geoff
Lambert
Associate Director, Triangle Management Services
and former Commercial Director, Royal Mail |
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| 14.00 |
G1 |
To outsource or not? |
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H1 |
Reflecting costs |
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Dave Williamson
Divisional General Manager, TNT Management Services |
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David Dale
Head of Sized-based Project, Royal Mail |
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| 14.20 |
G2 |
Managing the outsource |
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H2 |
Publishers’ concerns |
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Andrew Morrison
Document Services Operations Manager, Xerox Global Services |
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Richard Henchley
Law & Public Affairs Consultant, Periodical Publishers’ Association (PPA) |
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| 14.40 |
G3 |
Integrating the digital mailroom |
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H3 |
Will it stifle direct marketing? |
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Josef Elliot
Managing Director, Oyster Consultants |
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Alan Halfacre
DMA |
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| 15.00 |
Discussion and Q&A |
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Discussion and Q&A |
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15.15 |
Refreshments in the
display area, sponsorship
available |
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15.45
|
Chief Executive Forum - Industry leaders
answer questions from customers and audience
Chairman: Paul Jackson, Chairman, Triangle
♦●■ |
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Panelists:
Paul Carvell, Chief Executive, Business Post Group
Adam Crozier, Chief Executive, Royal Mail Group
Billy Hayes, General Secretary, Communication Workers’ Union
John Ivers, Managing Director, Deutsche Post Global Mail UK Ltd
Nick Wells, CEO, TNT Mail |
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16.45 |
Closing comments and end of conference |
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back to
top |
