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3 - 4 JULY 2007
OLYMPIA CONFERENCE CENTRE, LONDON

Programme: Working together for successful delivery
(last updated 15 May 2007)
Please click here to download the conference brochure (Adobe pdf 523kb)

DAY 1: Tuesday 3 July, 2007
08.45	Registration and Exhibition opens, refreshments available, sponsored by
09.30	Welcome Neil Jackson, Chief Executive, Triangle Management Services
	The UK Express Industry - Key Issues Session Chairman: Paul Carvell, Chief Executive Officer, Business Direct
09.35	The UK express industry redefined to meet customer needs David Smith, Managing Director, Parcelforce Worldwide
09.55	Integration - the relationship between carrier, shipper and consumer Chris Pearce-Ramwell, Head of Transport, Screwfix Direct
10.15	There's an alternative delivery model that can bring benefits to all Denis Payre, President and Chief Executive Officer, Kiala Ltd
10.45	Discussion and Q&A
11.00	Refreshments available, sponsored by
11.30	Strategic Distribution Partnerships - Case studies Session Chairman: Iain Beveridge, e-Fulfilment Consultant, former Integrations Director, iForce
11.30	Case study 1 Chris Pearce-Ramwell, Head of Transport, Screwfix Direct Dick Stead, Sales and Marketing Director, Parcelforce Worldwide Henry Rusch, IT Director, ANC Group
11.50	Case study 2 Carole Woodhead, Managing Director, Parcelnet Pat Lee, Distribution Director, Next Distribution Ltd
12.10	Case study 3 Chris Bowden, Commercial Director, Home Delivery Network Adrian Harris, General Manager Home Delivery & One Man Operations, Argos Home Retail Group
12.30	Discussion and Q&A
13.00	Lunch, sponsored by
14.00	Choose to attend either one of the following sessions:
	Shipper Focus - working together		Carrier Focus - 21st century operations
	Track Chairman: Chris Pearce-Ramwell Head of Transport, Screwfix Direct		Track Chairman: Andrew Brown Editor, Motor Transport
14.00	Distribution issues facing the major shipper		Operating successful networks
	Paul Martin Head of Carriage Solutions, iForce		Steve Allen Chief Executive, Nightfreight
14.20	How can carriers add competitive advantage?		People are our most important asset
	Robin Potton Commercial Operations Manager, Computacenter		Wendy Dean HR Director, ANC Group
14.40	The carriers response		Are electric vehicles the future of urban distribution?
	Walter Blackwood Managing Director, Home Delivery Network		Nigel Barton Strategic Operations Director, Global Networks and Operations, TNT Express Worldwide
15.00	Discussion and Q&A
15.15	Refreshments available, sponsored by
15.45	Choose to attend either one of the following sessions:
	Distribution workshop		Technology forum
	MetaPack's Managing Director, Patrick Wall, introduces three active participation work streams on important delivery issues. Each stream is led by both retailer and carrier representatives.		Track Chairman: Neil Jackson Chief Executive, Triangle Management Services
	A - Driving costs out through partnership	15.45	Virtually a Parcel in association with NetDespatch
	David Seeby Delivery and Operations Manager, PC World Dick Stead Sales and Marketing Director, Parcelforce Worldwide		Steve Lamb Senior Director of Strategic Business, Oracle Corporation UK How will virtual workforces and work based ecosystems and communities of similar interests affect the physical and logical world of the supply chain and the information supply chain for parcels.
	B - Conquering the Christmas Peak	16.00	In cab goes mad for Sat Nav!
	Stuart Hill Delivery Manager, John Lewis Partnership Peter Louden Operations Director, Nightfreight		Jeff Taylor Enterprise Manager, Intermec Satellite Navigation vendors are making it easier to integrate their applications into in Vehicle Mobility applications.  This session aims to share with you how this technology can help you prove delivery, increase first time deliveries, reduce fleet size and improve efficiency.  GPS radio integrated into rugged In Cab devices is a technology available today, take advantage.
	C - Working together to introduce new series	16.10	Multi-carrier parcel shipping
	Adrian Harris General Manager, Home Delivery and One Man Operations, Argos Home Retail Group Martin Lomas Project Director, B2C, DHL Express UK		Ed Keating Sales Director, Precision Software Open up your shipment process to efficiently manage your carrier services in a cost-effective seamless integration.
		16.20	Driving profit growth through effective pricing management
			Tony Hodgson Director, Bellis-Jones Hill Significant pricing and profitability differences between customers cannot always be justified by differences in volume or service. An effective pricing management system can provide the business processes and management controls required to produce revenue and profit growth for suppliers and fair pricing for customers.
		16.35	Developing competitive edge through the use of mobile computing
			Chris Wright Managing Director, Skillweb Improve your doorstep delivery experience - Manage the service level into your customers Improve the visibility of your fulfilment operations - Control costs
16.45	Work stream feedback and discussion	16.45	Discussion and Q&A
17.00	Close
18.00	Evening Cocktail Reception Copthorne Tara Hotel - The Liffey Suite
DAY 2: Wednesday 4 July, 2007
08.45	Registration and Exhibition opens, refreshments available, sponsored by
09.30	Express Distribution - The Broad View Robin Parr-Davies, Express Director, Triangle Management Services
09.30	What should the government's role be? Chris Grayling, Shadow Secretary of State for Transport and MP for Epsom and Ewell
09.55	How to take on the B2C challenge Neil Ashworth, Supply Chain Director, Tesco Direct
10.20	What does the rise in e-retailing mean for B2C delivery? Colum Joyce, European Representative for IMRG
10.45	Discussion and Q&A
11.00	Refreshments available, sponsored by
11.30	Choose to attend either one of the following sessions:
	IMRG Annual Workshop: 'DELIVERANCE 2007'		Focus on London
	Track Chairman: James Roper Chief Executive, IMRG		Track Chairman: Mike Browne Exel Professor of Logistics, University of Westminster
	The IMRG annual delivery workshop will shed light on the major developments happening in home delivery, including the IDIS (Internet Delivery Is Safe) programme.  Business critical content includes the results of a 1 million + consumer survey telling retailers what they think of their e-commerce offering and details of the latest Green initiative. The agenda includes: ▲ The Carrier / Facilitator Panel ▲ The Retailer Panel ▲ Consumer satisfaction survey results ▲IDIS Phase 4: strategy for the year ahead. Panel members will include: David Meredith, Group Logistics Director, Redcats UK Plc Jonathan Wall, Marketing Director, dabs.com Amarjit Singh, Director - Group Logistics, Empire Direct		London is significant to the express industry.  It's carriers operate 2,500 vehicles, travel 40 million mile per annum, delivering 13% of UK express packages within the Greater London area.  This track outlines some of the initiatives being undertaken to meet the needs of London's economy and environment through the safe, reliable and efficient movement of delivery vehicles.
		11.30	The London Freight Plan
			Steve Steele Head of Freight Unit, Transport for London
		11.50	The role of Freight Quality Partnerships
			Donald Chalker Secretary, Central London Freight Quality Partnership
		12.10	The London Freight Operators Recognition Scheme (FORS)
			Glen Davies FORS Manager, Transport for London Mark Bird Chief Inspector, Metropolitan Police
		12.30	Discussion and Q&A
13.00	Lunch, sponsored by
14.00	Express Distribution for the future Session Chairman: Jack Semple, Policy Director, RHA
	Developing smarter express logistics Paul Carvell, Chief Executive, Business Direct
14.20	Specialisation is the best approach Mick Scarlett, Chief Executive, PalletFORCE
14.40	Can we learn from the European experience? Nick Parkes, European Transport Director, Technicolor
15.00	Plans for working together - feedback from the Distribution Workshop Patrick Wall, Managing Director, MetaPack
15.20	Discussion and Q&A
15.30	Refreshments available, sponsored by
16.00	Carrier CEO Panel Debate A panel comprising of industry leaders ready to answer questions from delegates in the audience
	Session Chairman: Paul Carvell, Chief Executive Officer, Business Direct Group PLC
	Panellists: Carole Woodhead, Managing Director, ParcelNet David Smith, Managing Director, Parcelforce Worldwide Walter Blackwood, Managing Director, Home Delivery Network Steve Allen, Chief Executive, Nightfreight Michael Holt, Chief Executive, ANC Group Mick Scarlett, Chief Executive, PalletFORCE
16.45	Closing Comments Neil Jackson, Chief Executive, Triangle Management Services

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