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Who should attend?
Direct marketing campaign managers;
major domestic mailers; potential consolidators; licensees; postal
administrations; postal regulators; postal consultants; economists;
purchasing managers; mailroom managers; mailhouses; systems providers;
chambers of commerce; small business providers; business links.
Topics for debate
The following topics are of interest to, and impact upon mailers based in UK:
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Quality of service
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Prices
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Alternative service offerings
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The future development of the mail
business - will there be mail?
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Regulation, present and future
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Economics of outsourcing mailrooms
Overview
The UK mail market is currently undergoing major changes. Competition is
gradually appearing at a time when Royal Mail has had unfortunate
difficulties meeting its delivery targets. At the same time the mail
business itself may be under threat from substitutes such as email, the
Internet and the phone. Major users of mail services face real choices for
the first time. Should they continue to invest in mail as a communication
medium and, if so, whom should they use? In making these choices they need
to know about innovations which will encourage the use of mail and the
services being offered by postal operators.
Tuesday 12 March 2002
08:30 - 09:10 Registration and coffee
09:10 - 09:15 Chairman’s introduction
09:15 - 09:35 Opening Address - “Safeguarding the Mail Service”
The Rt. Hon. John Whittingdale OBE MP, Shadow Secretary of State for Trade
& Industry
09:35 – 09:55 Keynote Speech - “Regulating the UK Mail Industry”
Martin Stanley, Chief Executive, PostComm
09.55 - 11:00 Panel No 1 - “Customers”
What does the mailer want? What is most important to mailers from
different sectors? What do they need in order to maximise their use of the
mail? How is their mailing organised?
(a) Brin Bucknor, Managing Director, VNU Business Publications and
Chairman of the PPA's Postal Committee
(b) Paul Bullock, Senior Manager Mail Distribution Services, Royal Bank
of Scotland
(c) Larry Klimczyk, Vice President World Mail & Express, Symbol Technologies
(d) Stephen Alambritis, Head of Parliamentary Affairs to the Federation of
Small Businesses
11:00 - 11:30 Coffee and networking
11:30 - 12:45 Panel No 2 - “The Future of Mail”
Mail is a communication medium which competes with email, telephone
marketing and advertising. What developments will secure the future of the
mail industry?
(a) Prof. Richard Harper, Digital World Research Centre, University of
Surrey
(b) Steve Grieco, UK Managing Director, Pitney Bowes
(c) John Brown, Sales Director, Brann
12:45 - 14:00 Lunch and networking
14:00 - 15:15 Panel No 3 - “What’s on offer?”
The response of the operators. What new services are they providing? How
do these meet the needs of mailers? How do they meet the need to grow the
mailing business? Why should mailers use suppliers who don’t provide
universal services?
(a) Tim Walsh, Director, Business Strategy, Consignia
(b) David Sibbick, Director, Regulatory Affairs, Hays DX
(c) Paul Carvell, Chief Executive, Business Post
15:15 - 16:30 Panel No 4 - “Reviewing Progress”
Is the postal industry developing in the right way? Are users satisfied
that developments are meeting their requirements? Does Royal Mail believe
that regulatory developments will enable it to meet its obligations?
(a) Gregor McGregor, Chief Executive, Postwatch
(b) John Ivers, Chairman, Mail Users Association
(c) Gillian Wilmot, Managing Director Business and Consumer Markets, Royal
Mail
16:30 - 16:55 Final debate – open forum
16:55 Chairman’s summary
17:00-18.00 Drinks reception
Link to UK Mail Summit – Day 2
The International Market
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