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Tuesday 25 May 2004 |
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14.00
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Technology Strategy Seminar
(invitation only) |
sponsored by:
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| 14.30-16.30 |
World
Mail Awards final judging
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| 16.00 |
Registration opens |
| 17.00 |
Exhibition opens |
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18.30
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Welcome
Cocktail Party in exhibition area
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sponsored by:
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19.30
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World
Mail Awards Gala Dinner
Presented by TV presenter and journalist
Kristiane Backer
Black Tie |
Wine sponsored by:
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Wednesday 26 May 2004 |
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| 08.00 |
Registration and exhibition opens |
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08.00
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Refreshments in exhibition area
sponsored by:
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08.50
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Welcome
to Germany
Klaus Knappik, Chairman of Divisional Board-Mail International, Deutsche
Post AG |
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09.00
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Introduction of and opening remarks by the Chairman for the morning,
including feedback from the 2003 customer forum:
Dr Robert
Campbell,
Dean, Faculty of Arts, Wilfrid Laurier University, Canada |
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| 09.15 |
Keynote addresses |
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09.15
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Cooperation and Competition in our industry: can they live
together?
Dr Herbert Michael Zapf, Member of Divisional Board-Mail
International,
Deutsche Post AG |
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09.40
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The
challenges at Bucharest for all mail and express stakeholders
Thomas Leavey, Director General, Universal Postal Union (UPU) |
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10.05
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Technology matters - cross fertilisation between mail and parcels &
express
Hokan Thorén, Director of Sales, Siemens |
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| 10.30 |
All speakers discussion/Q&A |
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10.45
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Refreshments in exhibition area
sponsored by:
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11.15
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How
can we make mail and express more competitive?
Jean-Paul Villot, Chief Executive Officer, Neopost Group |
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11.40
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We
are winning!
Andrey V. Melnikov, First Deputy Director General, State
Enterprise, Russian Post |
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12.05
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It's
all about people!
Stephen Walter, Group Manager, Corporate Public Affairs, Australia Post |
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| 12.30 |
All speakers discussion/Q&A |
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12.45
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Welcome
from our lunch sponsor
Dennis Gilham, Director, Corporate Partnerships, Neopost Ltd |
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12.50
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Buffet lunch in exhibition area sponsored by:
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Breakout sessions - select A, B or C |
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14.00 |
Session A |
OR |
Session B |
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Express and
parcels update |
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A changing
postal world |
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Chairman:
Marten Buettner,
Director, Arthur D. Little GmbH |
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Chairman: Dr
Ralf Wojtek,
Attorney, The German Courier Association |
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14.00
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A1
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Does the industry
need to work together more for the customer? |
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B1
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What do other
industries do? Report of the Industry Models Study Group |
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Claude Béglé,
Chairman of the Board, DPD/Geopost |
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Dr Robert
Campbell,
Dean, Faculty of Arts, Wilfrid Laurier University, Canada |
| 14.25 |
A2 |
Are pallets next? |
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B2 |
What is the
future of the postal sector? |
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Craig Hibbert,
Group Development Director, Palletways UK |
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Carlos Silva,
Inspector General of Posts and Telecommunications, Correios de
Portugal and Chairman, Postal Operations Council UPU |
| 14.50 |
A3 |
Can air cargo
ever be better? |
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B3
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UPU, a global
response to a moving postal world |
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Franz-Joseph
Miller,
Managing Director, time:matters - A company of Lufthansa Cargo |
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Edouard Dayan,
Director of European and International Affairs, La Poste and
Chairman of the European Social Dialogue Committee for the Postal
Sector |
| 15.15 |
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All speakers discussion/Q&A |
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All speakers discussion/Q&A |
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OR |
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14.00 |
Session C |
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How can we grow
the mail market together? |
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Chairman: Alice
Kijak,
Vice President Global Operations Shared Services, Readers'
Digest Association |
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| 14.00 |
C1 |
Global mail:
obstacles and opportunities |
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Aad Weening,
Secretary General, European Mail Order Trade Association (EMOTA) |
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| 14.25 |
C2 |
Publishing update |
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David Mahon,
Secretary General, European Federation of Magazine Publishers (FAEP) |
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| 14.50 |
C3 |
What the Postal
Users' Group is doing |
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David Robottom,
Director of Industry Development and Postal Affairs, Direct
Marketing Association (DMA) and Chairman, Postal Users' Group |
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| 15.15 |
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All speakers discussion/Q&A |
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15.30
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Refreshments in exhibition area
sponsored by:
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Breakout sessions - select D or E |
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16.00 |
Session D |
OR |
Session E |
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Home delivery
and e-commerce |
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ETOE's/REIMS/DeCoy
Mail - It's chaos - can we agree a code of conduct? |
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Chairman: Aad
Weening,
Secretary General, European Mail Order Trade Association (EMOTA) |
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Chairman: Colin
Mitchell,
Senior Associate, Triangle Management Services Ltd |
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| 16.00 |
D1 |
A review of the
World Mail Award finalists |
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Jörn Allardt, Vice President, Finland Post Corporation and
Chairman of the PostEurop Terminal Dues Project
Summary of recommendations to the UPU Congress
Panellists:
Antoine Baeke, Managing Director, Link2biz International
Dr Herbert Michael Zapf, Member of Divisional Board-Mail
International, Deutsche Post AG
Rudy van Rillaer, Vice President, Networks & Operational
Services, Spring
John Seeley, Vice President, International, National Geographic
Jean-Pierre Streich, Head of International, Swiss Post Group |
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Nils Overgaard,
President & CEO, IDP |
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| 16.25 |
D2 |
What technology
is working and why? |
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Wilson Pearce,
Regional Vice President, Canada Post International Ltd |
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| 16.50 |
D3 |
The good and bad
of drop boxes |
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Chuck Richards,
Director, Business Development, GFT UK Ltd |
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| 17.15 |
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All speakers discussion/Q&A |
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All speakers discussion/Q&A |
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| 17.30 |
Close |
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19.30
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Sightseeing tour and evening diner cruise
 |
sponsored by:
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Thursday 27 May 2004 |
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| 08.30 |
Registration and exhibition opens |
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08.30
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Refreshments in exhibition area
sponsored by:
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Breakout sessions - select F or G |
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09.00 |
Session F |
OR |
Session G |
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Welcome to the
EU: opportunities for mail and express |
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Is IT OTT (Over
the top)? |
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Chairman: Paul
Waterschoot,
Former Director of the European Commission |
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Chairman: Mike
Shinay,
Associate Partner, IBM Business Consulting Services |
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| 09.15 |
F1 |
What are the
issues? |
09.15
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G1
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Feedback from the
Technology Strategy Seminar |
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Alex Dieke,
Economist, WIK |
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John Hurlen,
Consultant |
| 09.40 |
F2 |
Open forum |
09.40
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G2
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Radio Frequency
ID tags - not just for parcels |
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Panellists:
Jack Dempsey, Chairman, PostEurop
Marjan Osvald, Head of International Postal Affairs,
Slovenia Post
Kalle Tarien, Member of the Board, Estonian Post
Alex Dieke, Economist, WIK |
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Andreas Buech &
Adolf Kolf,
Unisys |
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10.05 |
G3 |
Customers can't
rely on technology alone |
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Christoph
Stehmann,
Vice President, Mail Strategy, Pitney Bowes |
| 10.30 |
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All speakers discussion/Q&A |
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All speakers discussion/Q&A |
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10.45
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Refreshments in exhibition area
sponsored by:
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Breakout sessions - select H or J |
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11.15 |
Session H |
OR |
Session J |
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Liberalisation
- what are the lessons so far? |
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Is the express boom
over? |
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Chairman: Paul
Waterschoot,
Former Director of the European Commission |
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Chairman: Robin
Parr-Davies,
Head of Consultancy & Research, Triangle Management Services |
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| 11.15 |
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Introduction from
Paul Waterschoot |
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J1 |
3-5 day: the next
market? |
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Paul
Waterschoot,
Former Director of the European Commission |
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Jane Dyer,
Manager, Global Business Development, USPS |
11.40
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H1
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USA: Worksharing
has worked for mail and parcels |
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J2
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Industry issues:
what is putting express at risk? |
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Michael
Comstock,
Principal, Ursa Major Associates USA |
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Jaap Mulders,
Chairman, EEA, Businesswise BV |
12.05
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H3
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Universal service
can work in a liberalised market |
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J3 |
It's not all over
for the integrators |
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Dr Bernhard Bukovc,
Head of European and International Affairs, Osterreich Post |
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Jan Willem
Breen,
Partner, McKinsey |
| 12.30 |
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All speakers discussion/Q&A |
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All speakers discussion/Q&A |
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12.45
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Welcome
from our lunch sponsor
Dieter Schorn, General Manager Airmail, Lufthansa Cargo |
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12.50
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Buffet lunch in exhibition area sponsored by:
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Open Forum - Meet the leaders
The top industry leaders will answer questions from invited
customers |
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| 13.45 |
Express panel debate |
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Chairman: Paul Jackson, Chief Executive, Triangle |
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Panellists: |
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Rico
Back, CEO, GLS Holding International
Claude Béglé, Chairman of the Board, DPD/Geopost
Wolfgang Flick, Europe President, UPS |
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further
panellists tbc |
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| 14.45 |
Mail
panel debate |
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Chairman and introduction of report on CEO Priority Study: Dave
Allum, Senior Vice President, Growth and Strategy, Innovapost |
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Panellists: |
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Jack
Dempsey, Special Advisor International Affairs, AnPost and
Chairman, PostEurop
Iain McLure, Vice President Europe, Spring
Thomas Baldry, Director Mail Import and International Relations, Deutsche Post AG
Gilles Maindrault, Director, International Mail, La Poste
Peter Somers, Managing Director, Belgian Post International
Carl-Gerold Mende, Director International, Royal Mail Group |
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15.45
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Welcome
to Belgium 2005
Peter Somers, Managing Director, Belgian Post International |
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| 15.50 |
Conference closes |
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