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Sunday 5
December 2004 |
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18.30 - 20.00 |
Delegate welcome cocktail party
sponsored by: |
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Monday 6
December 2004 |
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08.00
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Registration and
exhibition opens
Refreshments available in exhibition area -
sponsorship available |
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08.45
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Spouse breakfast and shopping expedition to
sawgrassmills shopping mall
sponsored by: |
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09.00
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Welcome to Miami, introduction and opening
remarks by the Chairman of the morning
Dennis Delehanty, Director of Postal Affairs, US Department
of State |
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Keynote addresses - Listening to the
customer: focus on best practice |
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09.15
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K1 Update on the UPU Congress, Bucharest
Lawrence Chaido, Director, TransGlobal Consultants |
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09.40
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K2 Now and in the future
David Fineman, Chairman of the Board of Governors, USPS |
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10.05
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K3 How we see the Americas
Klaus Knappik, Chairman of Divisional Board Mail
International, Deutsche Post AG |
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10.30 |
Discussion and Q&A |
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10.45 |
Refreshments available in
exhibition area -
sponsorship
available |
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Keynote addresses - What we really want... |
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11.15
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K4 Customer Forum Feedback
John Foreman, Marketing and Media Director,
Triangle Management Services |
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11.40
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K5 Direct mail/postal services -
global best practice
Alice Kijak, VP Shared Services Operations, Readers'
Digest |
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12.05
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K6 What's good for us!
Dian Haye, Relationship Manager, EMEA, American Express |
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12.30 |
Discussion and Q&A |
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12.45 |
Welcome from our lunch sponsor SkyPostal |
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12.50 |
Buffet Lunch in
exhibition area - sponsored by: |
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Breakout sessions:
choose to attend either session A or session B |
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14.00
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Session A - Cross-border mail
liberalisation after Bucharest |
OR
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Session B - Express liberalisation
update |
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Chairman:
John Modd
Mail Director, Triangle and former Managing Director of Royal
Mail International |
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Chairman:
Paul Jackson
Chairman, Triangle Management Services |
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Panel debate |
14.00 |
B1 |
Global perspectives |
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Panelists include:
Dr Gerhard Gompf, Senior Vice
President Operations, DHL Smart & Global Mail
A J Hernandez, CEO, SkyPostal
Gustavo Islas, COO, SepoMex
Iain McLure, Chief Executive, Spring
Michael Regan, Director,
International Postal Affairs |
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John
Simpson
Director General, Global Express Association |
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14.25 |
B2 |
The Americas View |
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Adrian
Correa-Sobrado
CLADEC (The Latin America Conference of Express Companies),
FedEx Express |
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14.50 |
B3 |
The Post Offices are
fighting back |
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Alberto
de Mello Mattos
Head of International Business and Operations, Brazil Post |
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15.15 |
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Discussion and Q&A |
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15.30 |
Refreshments available in
exhibition area -
sponsorship
available |
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Breakout sessions: choose
to attend either session C or session D |
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16.00 |
Session C -
Adding Mail Value |
OR |
Session D -
Adding Express Value |
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Chairman:
Herbert Niles
UPU Regional Advisor, Universal Postal Union |
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Chairman:
Maria Fernanda Gonzalez
Chairman of the Competition Committee, CLADEC |
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16.00 |
C1 |
Best practice case
studies |
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D1
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B2C - New business
models through automation |
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Bryan
Cassady
Managing Director, Postal Solutions |
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Antoine
Mercier
CEO E-Box
and Philippe Journeau
COO, E-Box4U, Inc. |
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16.25 |
C2 |
UPU role in adding value |
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D2 |
Where is the value? |
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Raquel
Ferrari
Project Manager, Direct Mail Group, UPU |
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Harold
Friedman
Senior Vice President, Global Corporate Development,
Data2Logistics |
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16.50 |
C3 |
The Global Electronic Post Mark |
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D3 |
Best EMS practice
from around the world |
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Peter
DiToro
Vice President International Sales, AuthentiDate Global
Electronic Postmark Division |
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Carl-Gerold
Mende
Director International, Royal Mail, Member of the EMS Co-Operative
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17.15 |
Discussion and Q&A |
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Discussion and Q&A |
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17.30 |
Close |
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19.00 |
Brazilian Night -
sponsored by: |
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Tuesday 7
December 2004 |
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08:15
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Registration and
exhibition opens
Refreshments available in exhibition area -
sponsorship available |
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Breakout sessions:
choose either session E or session F |
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08.55 |
Session E- Mail
success stories |
OR |
Session F -
Express innovations |
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Chairman:
Mario Felmer Klenner
Security General, PUASP |
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Chairman:
Paul Jackson
Chairman, Triangle Management Services |
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08.55 |
E1 |
Chile |
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F1 |
Security update |
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Gonzalo
Contreras del Solar
former CIO, Correos de Chile |
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Andrew
Noble
Director, Global Development, GE Ion Track |
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09.20 |
E2 |
Uruguay |
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F2 |
RFID update |
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Fernanda
Pérez
Manager, International Department, National Administration of Posts of Uruguay |
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Andy
McDermont
Client Business Architect, Unisys GIS Infrastructure
Transformation Services Group |
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09.45 |
E3 |
Jamaica |
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F3 |
e-Commerce update |
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Dr Blossom
O'Meally-Nelson
CEO, Jamaica Post |
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Patrice
Rondeau
VP, Retail and eProduct, Innovapost |
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10.10 |
Discussion and Q&A |
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Discussion and Q&A |
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10.20 |
Refreshments available in
exhibition area -
sponsorship
available |
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Keynote addresses - Powerful
perspectives on the industry
Chairman: Michael Coughlin, Associate Partner,
Accenture |
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10.50
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K7 Making mail more competitive
Murray Martin, President/Chief Operating Officer, Pitney Bowes |
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11.15
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K8 The future economics of the postal world
Graeme Lee, Postal Specialist, The World Bank Group
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11.40
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K9 Postal Quality
Harold Lane, Manager of the International Security
Group
& Edwin Viscarra, Jefe de Proyectos, PUASP |
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12.05
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K10 Express parcels - new opportunities and initiatives
Jeronimo Reguera, Accenture |
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| 12.30 |
Discussion and Q&A |
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12.45 |
Welcome to lunch from sponsor DHL Smart &
Global Mail |
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12.50 |
Lunch in the exhibition
area - sponsored by: |
 |
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14.00 |
Mail and Express Panel
Debate |
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Top industry leaders will answer questions from
customers |
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14.00
|
Express Panel Debate
Chairman: Paul Jackson, Chairman,
Triangle Management Services
Panellists:
Bill Boesch, CEO, Americas, Deutsche Post Global Mail
Alberto de Mello Mattos, Head of International Business &
Operations, Brazil Post
Albert Hernandez, CEO, Skypostal
Carl-Gerold Mende, Member of the EMS Board
Paul Tessy, President of the Americas, Spring |
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16.00 |
Close |
