Mail & Express Delivery Show 2009
Date: 16 June 2009 | Location: Novotel London West Hotel, London
Overview
Mail & Express UK: How is it helping customers during recession?
For 2009, the Mail & Express Delivery Show (MEDS) conference focused around the industry’s response to customers in the economic downturn.
MEDS examined how the UK industry is coping with recession and what action it is taking to work in partnership with customers as the economic climate worsens. The programme covered how management should react to these difficult commercial circumstances, including the new offerings that can successfully be brought to the market. It also addressed a series of key issues, including the environmental challenges, which need to be considered during a recessionary period.
“The Mail & Express Delivery Show has become the one single event in a packed calendar that I simply refuse to miss. I get the chance to meet with most of the major suppliers, and discuss the issues and opportunities affecting the two industries with other professionals with similar responsibilities. No other single event offers me that facility”
Ian Phillips, Group Circulation Manager, EMAP
In line with the times, when everyone’s budgets and schedules are under even greater pressure, MEDS 2009 proved to be an intensive one-day show, allowing busy customers to spend time focusing on the topics of interest to them, whilst minimising their time out of the office. Customers could update themselves on the impact of regulation change, find ways to cut their costs or identify new suppliers at the accompanying exhibition.
“The number of companies present who generate significant volumes of mail and parcels was certainly impressive. Having a presence at this show will pay for itself many times over”
Rob Bradford, MD, Citipost
Information regarding next year’s event will be confirmed in due course and will be announced first here. To ensure that you are kept up to date please subscribe to our newsletter now.
Presentations from the Mail & Express Delivery Show 2009 are available for download free of charge to attending delegates, and at a cost of £250 for all others. Please contact Tiffanie Groves for details on +44 (0) 1628 642910.
In the meantime, some of you may be interested in attending our other events, details of which are provided on the event calendar page.
Speakers
Alan Halfacre, Chairman, Mail Users’ Association
Am Pall, Fleet Director, CitySprint.
Angie Foong, Country Product Manager, eBay UK
Bob Lister, Managing Director, The Works Stores Ltd
Chris Harris, Head of Channel Development, Barclaycard
Clive Davenport, National Chairman for Trade and Industry, Federation of Small Businesses
Damien Scarlett, Managing Director, Cloggs.co.uk
Dan Turner, CIO, ByBox
David Robottom, Director, D&S Consultants
David Smith, Managing Director, Parcelforce Worldwide
Derek Weaver, Head of Operations, MetaPack
Ed Hodnett, General Manager, Jersey Post International Management
Gary Winter, Head of Business Development, Fulfilment, Royal Mail Group
Guy Buswell, Chief Executive, Business Post Group
Hilton Eachus, Customer Delivery Manager, asos.com
Ingemar Persson, Secretary General , PostEurop
Jane Cave, IDM Consultant
Joe Robinson, Business Development Manager, Skillweb
Joe Santo, Principal, Booz & Co
John Coghlan, CEO, DX Services
Jon Tobbell, Commercial Director, Hermes UK
Kate Smyth, Head of e-Commerce, LK Bennett
Mark Bigley, Managing Director,Secured Mail
Martin Blake, Head of Social Responsibility, Royal Mail
Neil Morris, Deputy Managing Director, Institute of Direct Marketing
Nick Parkes, European Transport Director, Technicolor Home Entertainment Services.
Nigel Barton, Simply Logistics Consultancy & former Strategic Operations Director, TNT Express
Patrick Wall, Chief Executive, MetaPack
Peter Rowlands, Editor, e-Logistics
Sarah Clelland, Marketing Manager, Snow Valley
Steve Thomson, Programme Manager, Royal Mail
Susan Barton, Global Postal Industry Leader, PA Consulting
Tim Brown, Chief Executive, Postcomm
Walter Blackwood, Managing Director, Collect+
Exhibition
Exhibition
Running alongside the show is a showcase exhibition where suppliers can greet existing customers, meet and build relationships with prospects, and demonstrate their new product and service offerings to the UK’s volume customers in the post, parcels and packets sector.
Sponsors

Royal Mail and Parcelforce Worldwide provide a complete range of fulfilment services and deliver to all 27 million UK addresses, six days a week. These include standard as well as Sameday and trackable time-guaranteed delivery services across the UK and the globe. We deliver items ordered via the internet and more traditional home shopping channels such as catalogues. Our network of more than 12,000 Post Offices(r) enables retailers to deliver to the customer’s nearest Post Office(r) for collection at the customer’s convenience.
Royal Mail also provides a shared-user fulfilment service which is fully integrated end to end, and includes warehouse storage, pick, pack and despatch and returns management.
Royal Mail has developed data services to enable retailers to target potential customers more effectively. Our new Sustainable Mail ™ service helps businesses minimise the environmental impact of their mail campaigns and support their green credentials.
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Intermec Inc. is in the business of helping you achieve the most return from your automated information and data capture (AIDC) and mobile computing systems. That means we do more than design and build the industry’s most complete lineup of rugged, reliable and versatile equipment. We also work with you to get inside your challenges, to know your unique situation and then leverage our strong relationships with resellers and industry-leading alliance partners to help you create a total solution that harmonizes with your networks, platforms and processes. Our collaborative, connected approach can ensure a more complete and seamless implementation whether your needs call for our Gen2 RFID, bar code systems, rugged computers or a Cisco WLAN infrastructure.
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Established in 1999, we have developed all our software in-house and employ some of the country’s top carrier experts who share a wealth of knowledge of the industry. Privately owned and highly focused we continually reinvest in innovating even further.
Our impressive client and partner list is a testament to our excellence in delivering solutions for the real carrier management issues faced by businesses of all sizes
MetaPack are the UK’s leading provider of delivery management solutions for both traditional and online channels. We are the only company providing a single point of integration for UK carriers enabling retailers to offer comprehensive delivery options for online shoppers as well as complete tracking through extensive performance reporting.
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Citipost is a highly focused and global specialist mail distributor. Headquartered in the UK, we have offices in EMEA, Americas and AsiaPacific, with over 400 people across 22 sites globally. We offer a wide range of services including local and international, express and economy mail services.
Using our own worldwide B2B hand delivery services and extended agency network means we can deliver throughout most countries of the world. We provide a customer oriented, cost-effective service, with the reputation, experience, and expertise developed over the last 20 years to ensure your mail gets there.
As a privately owned company we provide a true commitment to our customers to provide outstanding quality of service. Our business philosophy is listening to our customers, truly understanding your needs and providing a cheaper yet added value service. Technology plays a key role in our business. We use cutting-edge systems to stay ahead of our competitors and provide our clients with up-to-the-minute tracking and total management of orders placed.
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DX Group Ltd is the leading independent next day mail, courier and secure logistics company in the UK and Ireland.
The company handles around 1 million items per day across a range of services in both the B2C and B2B markets from over 50 locations throughout the UK and Ireland utilising around 3500 employees, contractors and owner drivers.
DX is the trusted delivery partner to over 25,000 customers from the legal profession, financial services, high value retail, local government and public sectors as well as organisations with field service personnel.
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Secured Mail is an innovative postal operator within Downstream Access. We offer a unique proposition within the market place for our clients and their fulfilment providers. We work in partnership with our clients and the wider marketplace to develop a suite of products that provide absolute clarity of billing, full invoice reconciliation including Royal Mail invoicing, provide a range of bespoke docketing solutions, tailored consumables, flexibility in collections, real time track and trace, as well as fully audited information and communication flows through robust account management. We have listened to what you have been saying. We are providing what you are asking for. Come and see how we can really make a difference for you and your business.
About the venue
Venue
The 2009 Event took place at The Novotel London West, located in Hammersmith, on the western side of Central London. With easy access by underground from all of London’s rail termini, and with easy access onto the motorway network, the Novotel is ideally situated for The Mail & Express Delivery Show.
Email newsletter
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Presentations
Presentations from the Mail & Express Delivery Show 2009 are available for download free of charge to attending delegates, and at a cost of £250 for all others. Please contact Tiffanie Groves for details on +44 (0) 1628 642910.
Highly successful 2010 event – date for MEDS 2011 announced
London – Triangle Management Services have announced that The Mail & Express Delivery Show 2011 will take place at the Novotel London West, Hammersmith, London on 7th April 2011.
“Not all doom and gloom” as industry leaders attend Mail & Express Delivery Show
Leading players and customers from the post and parcels industry were told that ‘innovation is the key’ to flourishing during recessionary times, at the Mail & Express Delivery Show (MEDS) on 16 June.
New date announced for MEDS – 21 April 2010
Conference organisers Triangle have today announced the date for the Mail & Express Delivery Show (MEDS) 2010. The latest iteration of this hugely popular event will take place on 21st April 2010 at the Novotel London West in Hammersmith, London.
Over £1 billion of customer spend registered for MEDS 2009
Triangle Management Services, organisers of The Mail & Express Delivery Show, have announced today that the annual post, packets and parcels spend of customers registered to attend the event in 2009, has just exceeded the £1 billion mark.
New format MEDS 2008 really delivers!
A virtual Who’s Who of the post, packets and parcels industries came together in London on 1-2 July for the Mail & Express Delivery Show.
UK Mail Awards 2007 winners announced
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UK Mail Awards 2007 shortlists announced
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UK Mail Awards 2007 open for entries
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UK Mail Awards 2006 winners announced
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Shortlists for the 2006 UK Mail Awards announced
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