Mail & Express Delivery Show 2010
Date: 21 March 2010 | Location: London
The Mail & Express Delivery Show focuses on the key industry dynamics specific to the UK market.
Overview
A unique forum that brings together operators, shippers, industry suppliers and high volume generators of post and parcels, MEDS tackles the key issues in the market, with a high profile range of industry speakers and an accompanying showcase exhibition. Information regarding next year’s event will be confirmed in due course and will be announced first here. To ensure that you are kept up to date please subscribe to our newsletter now.
In the meantime, some of you may be interested in attending our other events, details of which are provided on the event calendar page.
Presentations
Presentations from the Mail & Express Delivery Show 2010 are available for download free of charge to attending delegates, and at a cost of £250 for all others. Please contact Tiffanie Groves for details on +44 (0) 1628 642910.
Customers
A large number of UK volume mailers were present at the Mail & Express Delivery Show 2010 – we estimate that over £2bn of post and parcel spend was represented at this year’s event.
Customers included representatives from some of the UK’s largest companies:
- Amethyst Group
- Asda Group PLC
- Avon Cosmetics
- BBC Worldwide Ltd
- BMJ Publishing Group Ltd
- BT
- Centrica Group
- Christian Publishing & Outreach Limited
- Comet Group Plc
- Computacenter
- Computer 2000 Ltd
- Coopers of Stortford
- CPP Group Plc
- Damartex
- Findlay Publications Ltd
- Halfords Ltd
- Insight Direct (UK) Ltd
- International Magazine Services
- Laithwaites
- Lloyds TSB Bank Plc
- Makro
- MetroMail Ltd
- Next Distribution Ltd.
- npower
- O2
- Office Depot UK Ltd.
- Orange PCS Ltd
- Orbital Response & Fulfilment
- Pentland Distribution Services
- Play.com
- River Island Clothing Ltd
- Royal Bank of Scotland
- Royal College of Physicians
- Royal Society for the Protection of Birds
- RS Components UK
- Sainsburys Supermarkets Ltd
- Santander
- Sitel UK Ltd
- SpeedSell Limited
- Sweet & Maxwell Group
- T Mobile
- Toys R Us Ltd
- Unipart Technology Logistics
- United Christian Broadcasters Ltd
Agenda
The Mail & Express Delivery Show 2010 featured a number of high profile industry speakers. Presentations are available for purchase or download here. Speakers included:
- John Coghlan, Director, DX Group: Coming out of Recession
- Anthony Miller, Head of Business Development, Royal Mail: Who now has an appetite for mail?
- James Campbell-Clause, Head of Sales & Marketing, Post-Switch.com: A new dawn: integrating direct and digital mail
- Carlo Rimini, CEO, Snow Valley: Trends in perceived on-line delivery capability
- Robert Muldoon, Group Carrier Manager, iForce: A users view of carriers current performance
- Chris Pearce-Ramwell, Managing Director, CPR Logistics: Can carriers satisfy business needs?
- Gordon Telling, Head of Urban Logistics Policy, FTA: Issues impacting on the urban delivery landscape
- Richard Wishart, Managing Director, Delivery Management Ltd: RFID and Barcoding , further business opportunities
- Tony Palmer, EMEA Postal market Development Manager, Intermec: Optimising and improving efficiencies of delivery routes in post and package carriers
- Peter Frings, Managing Director, Brightsource: Can developments in DSA deliver a brighter future for mail?
- Stephen Agar, Managing Director, Royal Mail Wholesale: Can developments in DSA deliver a brighter future for mail?
- Mark Bigley, Managing Director, Secured Mail: Can developments in DSA deliver a brighter future for mail?
- Andrew Starkey, IDIS Director, IMRG: Defining the ‘Gold Standard’ for e-Retail distribution
- Steve Law, Operations Director, Firebox: What have the carriers done for us and what should they be doing now
- Sean Foy, Operations Director, Plumbworld: Achieving cost effective growth
- Guy Buswell, CEO, UK Mail: A carrier responds
- Colin Bradshaw, Managing Director, RAPP: Marketing in the age of transparency
- John Hughes, CEO, Postalsort Ltd: Innovating Mail services. Widening the Choice?
- Graham Arrowsmith, Senior Business Manager, REaD Group: The time value of data: In search of a distribution partner
- Leon Deakin, Supplier Relationship Manager, Virgin media: Will postal operators up their game to please posters and receivers?
- Kamilla Horak, UK & Ireland Commercial Manager, Geodis UK: How can both carriers and retailers get the most from reverse logistics?
- Stuart Miller, CEO, ByBox: Developing options for the final mile
- Michael Conroy, CEO, PalletForce: The developing UK express pallet sector
- Andrew Bernard, CEO, City Sprint: The demand for same day retail deliveries
- Graham Cooper, Managing Director, Postal Choices Alex Walsh, Head of Postal Affairs, DMA: As post replaces retail consumer trust still has to be built?
- Susan Barton, Postal Industry Lead: Europe, Africa and Latin America, Accenture: New industry models for the USO
- Dwain McDonald, CEO, GeoPost UK: New ways to satisfy the B2C requirements
- Karl Hardwood, Logistics Manager, GSI Commerce: A pan-European approach to the B2C sector
- Carole Woodhead, CEO, Hermes UK: Building a home delivery service that is fit for purpose
- Fil Adams-Mercer, CEO, Parcel2Go: How to satisfy the demanding C2C shippers
Sponsors


Royal Mail is the only company that delivers to all 27 million addresses in the UK, six days a week, for the same price anywhere. The Universal Service Obligation is the cornerstone of the postal services industry in the UK. Along with sister businesses Parcelforce and Post Office, Royal Mail offers a complete range of postal and mailing services. These include standard, express, time guaranteed, secure, packet, and bulk mailing services; pick and pack warehousing for retailers, telemarketing services, mail screening, address management and database management services. In addition, Royal Mail Wholesale offers access to Royal Mail’s delivery capability for large businesses and all of the UK’s licensed postal businesses.
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At UK Mail we pride ourselves on our unique integrated approach which allows our customers to enjoy a full range of time-sensitive and secure delivery options for letters, parcel and pallets, at affordable prices. We operate a national network of more than 50 sites and 3,500 vehicles which supports all our delivery options ensuring a low cost operation that achieves service excellence. With 37 years of knowledge and experience behind us we understand the precise needs of our customers and realise what really matters to you. A dynamic and forward thinking company, UK Mail is committed to pushing the boundaries of the postal and express delivery markets and continues to launch a range of product innovations that makes sending mail, parcels and pallets more exciting, sophisticated and cost-efficient than ever before.
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Secured Mail is an innovative postal operator within Downstream Access. We offer a unique proposition for clients and their fulfilment providers. We work in partnership with clients to develop a suite of products that provide clarity of billing, full invoice reconciliation including Royal Mail invoicing, a range of bespoke docketing solutions, tailored consumables, flexibility in collections, real time track and trace, as well as fully audited information and communication flows through robust account management. We have listened to you and are providing what you are asking for. Come and see how we can make a difference for your business.
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Intermec develops, manufactures and integrates technologies that identify, track and manage supply chain assets. We offer the broadest range of data collection, mobile computing, RFID, wired and wireless connectivity, and printer and media solutions available from one company. Our products and services are used by customers in many industries worldwide to improve the productivity, quality and responsiveness of business operations. Intermec’s customers include both national postal operators and parcel carriers on a global basis and our deployment of devices have enhanced business process efficiency and delivered value added customer services. At MEDS we will be showcasing new solutions with break-through technology! http://www.intermec.com
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Citipost is one of the largest independent providers of global and UK downstream access mailing, distribution and fulfilment solutions. We know it’s vital for businesses to find a competitive and reliable way to actually get your product out there – securely, on-time and with a dependable returns process. Fully trusted and relied upon by our clients to help them achieve high level performance and cost savings across their fulfilment, mailing and distribution needs. Talk to us if you want your distribution to work harder. Contact our Sales team on 0208 301 8500 or visit www.citipost.com for more details.
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DX is the UK & Ireland’s leading independent next day mail, courier and logistics delivery company. The company handles close to 1 million items per day through a range of services in both the B2C and B2B markets from over 50 locations and utilises around 3500 employees, contractors and owner drivers to service over 25,000 customers.
DX offers a range of tailored services designed to meet our customers’ needs within the postal and express industries, ranging from overnight package delivery through business and secure mail services to document and parcel exchange networks covering the UK and Ireland.
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Belgian Post International itself is dedicated exclusively to international administrative and daily mail, direct mail and parcels. The unit employs 300 staff and handles over 360 million items per year with an annual turnover of €376m (2007). Business is growing organically — 25% progression in 2007. Internationally, we are expanding our capacity and moving into new markets rapidly as we grow our customer base and strengthen our collaboration with local partners in key markets. We can deliver your business mail, parcels and direct mail on-time and cost-effectively worldwide. Belgian Post International is ranked within the top 5 of the international postal operators. We work for major mailing houses and many of the world’s largest companies including service industries, publishing companies, mail order operators and the financial, publishing, pharmaceutical sector among others.
http://www.belgianpostinternational.com/
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Through its very large network of depots and hub operations, Palletways offers an unrivalled range of cost-efficient, reliable, flexible and high quality palletised freight services to provide a competitive edge for its customers, who include manufacturers and suppliers of goods, retailers and wholesalers, and other logistics providers. Palletways operations are base primarily on the quality of its human resources and the passion to serve its customers through quality and innovation.
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Networking
A Cocktail Party was held following the conference, sponsored by Secured Mail.
Held in the exhibition area, it provided additional opportunities to all delegates to network with suppliers, customers, and to meet and build relationships with prospects.

Showcase Exhibition
Running alongside the show was a showcase exhibition where suppliers could greet existing customers, meet and build relationships with prospects, and demonstrate their new product and service offerings to the UK’s volume customers in the post, parcels and packets sector.
Email newsletter
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Follow us on Post&Parcel
We would like to thank all delegates, sponsors and supporters of the annual Mail & Express Delivery Show for making the event such a success. We want to enable you to continue building on the contacts and relationships you started at the event. Join the Mail & Express Delivery Show Group on Post&Parcel to be part of the discussion. In the mean time, if you would like to maintain the relationships you We hope you found the event a really good opportunity to all delegates to network with suppliers, customers, and to meet and build relationships with prospects.
Highly successful 2010 event – date for MEDS 2011 announced
London – Triangle Management Services have announced that The Mail & Express Delivery Show 2011 will take place at the Novotel London West, Hammersmith, London on 7th April 2011.
“Not all doom and gloom” as industry leaders attend Mail & Express Delivery Show
Leading players and customers from the post and parcels industry were told that ‘innovation is the key’ to flourishing during recessionary times, at the Mail & Express Delivery Show (MEDS) on 16 June.
New date announced for MEDS – 21 April 2010
Conference organisers Triangle have today announced the date for the Mail & Express Delivery Show (MEDS) 2010. The latest iteration of this hugely popular event will take place on 21st April 2010 at the Novotel London West in Hammersmith, London.
Over £1 billion of customer spend registered for MEDS 2009
Triangle Management Services, organisers of The Mail & Express Delivery Show, have announced today that the annual post, packets and parcels spend of customers registered to attend the event in 2009, has just exceeded the £1 billion mark.
New format MEDS 2008 really delivers!
A virtual Who’s Who of the post, packets and parcels industries came together in London on 1-2 July for the Mail & Express Delivery Show.
UK Mail Awards 2007 winners announced
Once again top executives connected to the postal industry waited with bated breath last night to see if their year’s hard work would be recognised and rewarded in front of 300 of their peers. The winners of the prestigious 2007 UK Mail Awards were announced at the annual gala dinner in London, attended by many of the leading representatives from the UK’s postal industry.
UK Mail Awards 2007 shortlists announced
Once more, after much deliberation, the panel of expert judges for this year’s UK Mail Awards has announced the short-listed entries for 2007.
UK Mail Awards 2007 open for entries
The organisers of the UK Mail Awards, Triangle, have opened entries for this year’s awards. It will be the fourth year of the awards and they are firmly established as the UK postal industry’s most prestigious recognition of excellence.
Changes on the way for new improved UK Express Delivery event
UK Express Delivery Conference organisers Triangle have put in place some important changes for the 2007 event, aimed at enabling the B2B and B2C delivery industry’s annual gathering to continue the impressive development of its first three years.
UK Mail Awards 2006 winners announced
The winners of the prestigious 2006 UK Mail Awards were announced on Tuesday evening at a packed ceremony in London.
Shortlists for the 2006 UK Mail Awards announced
Yet again, the UK Mail Awards have attracted a huge level of applications, and after much deliberation the judges have just announced the shortlisted entries for 2006.