World Mail & Express Americas 2010
Date: 22 February 2010 - 23 February 2010 | Location: Miami, USA
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Overview
A new order: Managing post recession
The global recession has affected everyone in the mail and express business. Volumes are down; the pressure to reduce costs is unrelenting; and customers are no less demanding.
There are definite indications that in the Americas region the worst is over and that the green shoots of recovery are starting to show as we move into a post recession environment.
Recession is over; but what does the future hold?
But life is unlikely to return to what it was in 2007. As a result of changed behaviours and perspectives a new world order is emerging which we have to address and embrace. Take two examples specific to the mail and express industry:
- The relatively gentle curve of the graph charting the long term decline in physical mail (particularly transactional items) in the face of quicker and cheaper electronic alternatives suddenly gets steeper as companies have responded to a greater urgency to cut costs. Once lost, that volume is gone forever in its traditional form. But are there ways in which postal companies can still gain commercial benefit?
- In the recession shippers questioned even more than before the need to use relatively more expensive next day services when slower alternatives are seen as just as reliable and cheaper. What will it take to reverse the trend?
Everyone has been affected by this new environment—operators, vendors, suppliers, shippers, receivers, regulators, and associated industry experts.
The only annual event dealing with international & national post & parcel matters for nearly one billion people in the Americas
These are the issues the 2010 Conference addressed. World Mail & Express Americas has become the only annual event dealing with International & National post & parcel matters for the nearly 1 billion people in the Americas region, and provides the only real forum to bring all the key regional stakeholders together.
The perfect medium for senior executives to debate the key issues facing the region
CEOs and other industry leaders have been responding to the changed world – the conference presented an opportunity to benefit from global, regional and national perspectives. Information regarding next year’s event will be confirmed in due course and will be announced first here. To ensure that you are kept up to date please subscribe to our newsletter now.
In the meantime, some of you may be interested in attending our other events, details of which are provided on the event calendar page.
Presentations
Presentations from the World Mail & Express Americas 2010 are available for download free of charge to attending delegates, and at a cost of £250 for all others. Please contact Natalie Ryan for details on +44 (0) 1628 642910.
Agenda
Day 1 Sunday 21 February 2010
19.00 Welcome Cocktail Reception
Sponsored by Swiss Post
Day 2 Monday 22 February 2010
A NEW WORLD ORDER – Managing Post Recession
08.15 Registration and Exhibition open
09.10 Welcome to the United States
09.20 MANAGING POST RECESSION: INSIGHTS FROM INDUSTRY LEADERS
Chairman: Paul Jackson, Chairman, Triangle Management Services
09.25 Adding value in Argentina
Alfredo Romero, CEO and President, OCA Argentina
09.45 A perspective from Central America: developments in El Salvador
Lic Marlon Grandos Pinto, Director General, El Salvador Post
10.05 Developments in USPS’ international strategy
Pranab Shah, Managing Director, Global Business & Vice President, United States Postal Service
10.25 Discussion Q&A
10.45 Refreshments Available in the exhibition area
11.15 A NEW WORLD ORDER: TRENDS AND EXPECTATIONS
Chairman: Richard Miller, Managing Partner Market Response International
11.20 What is happening in the rest of the world?
John Modd, Director Mail, Triangle Management Services
11.40 Towards a Multi-Channel Post
Paul Vogel, Director, Deloitte
12.00 Discussing the issues
Ray Ruga, Executive Director, CLADEC
Jody Berenblatt, Senior VP Postal Strategy, MBNA America
Linda Woolley, Executive Vice President, Government Affairs, DMA
12.40 Buffet Lunch in the exhibition area
13.30 Speed Networking
Sponsored by Belgian Post International
14.00 A NEW WORLD ORDER: MEETING CUSTOMER NEEDS (1)
Chairman: Dirk Palder, Vice President, Capgemini Deutschland GmbH
14.05 Finding the right space in which to compete globally
Peter Somers, Managing Director, Belgian Post International
14.25 Competing against a strong national post
Enrique Vegas, Commercial Vice President, Servicios de Correspondencia ENVIA Ltda
14.45 Responding to the needs of Mexican customers
Ingo Babrikowski, Director General, Estafeta Mexicana S.A. de C.V
15.05 The world needs express
Paul J. Herron, Vice President, Postal Transportation and Customer Engineering, FedEx Express
15.25 Discussion Q&A
15.40 Refreshments available in the exhibition area
16.10 A NEW WORLD ORDER: MEETING CUSTOMER NEEDS (2)
Chairman: Jaime Basagoitia, General Manager, Trans-Express Inc
16.15 Competing in the mail market in Mexico
Pablo Moreno, CEO, ampm
16.35 Creating a strong market position in Peru
Anderson Vasquez, Director General, Olva Courier
16.55 The changing world of cross-border mail
Daniel Baettig, Head of Cross Border Mail, Swiss Post International
17.15 Discussion and Q&A
17.35 Close
19.00 Drinks reception
Day 3 Tuesday 23 February 2010
A NEW WORLD ORDER – Managing Post Recession
08.15 Registration and Exhibition opens
08.15 Breakfast
Sponsored by Aprisa Express
08.45 A NEW WORLD ORDER: RELEVANT
Chairman: Luis Jimenez, Founder, Strategy Dialogues Ltd
08.50 The US postal system in the era of reform
Nanci E. Langley, Commissioner, US Postal Regulatory Commission
09.10 Developments in document messaging technologies
Bernie Gracy, Vice President of Strategy and Business Development, Pitney Bowes
09.30 Parcel delivery: becoming part of the customers’ sales process
Carl-Gerold Mende, Member of the Executive Board, Austria Post
09.50 Mobilise your workforce to address the unaddressable
Intermec Technologies
10.10 Discussion Q&A
10.25 Refreshments available in the exhibition area
10.50 MANAGING POST RECESSION: FURTHER INSIGHTS FROM POSTAL LEADERS
Chairman: Charles Prescott, Independent Consultant.
Charles will also update the conference on developments in addressing since last year’s workshop.
11.05 A distinctive postal model
Franklin Sluis, General Managing Director, Nieuwe Post N.V. Netherlands and Antilles
11.25 Progress in Paraguay
Eva Carolina Bareyro, President, Paraguay Post
11.45 The development of a Caribbean post
Sheldon Cyrus, Managing Director, Trinidad and Tobago Postal Corporation
12.05 Continued improvement in Guatemala
Javier Lobo, Managing Director, Correo de Guatemala
12.25 Discussion Q&A
12.40 Lunch in the exhibition area
13.50 BRINGING IT ALL TOGETHER
Summary of the conference’s big issues from the chair of the closing ‘in the hotseat’ session.
John Modd, Director Mail Triangle Management Services
14.05 In the hotseat
Javier Lobo, Managing Director Correo de Guatemala
Ingo Babrikowski, Director General Estafeta Mexicana S.A. de C.V
Carl-Gerold Mende, Member of the Executive Board Austria Post
Alfredo Romero, CEO and President, OCA Argentina
Michael Gentles, Postmaster General/CEO Postal Corporation of Jamaica Ltd
15.00 Close and depart
Sponsors
Belgian Post International itself is dedicated exclusively to international administrative and daily mail, direct mail and parcels. The unit employs 300 staff and handles over 360 million items per year with an annual turnover of €376m (2007). Business is growing organically — 25% progression in 2007. Internationally, we are expanding our capacity and moving into new markets rapidly as we grow our customer base and strengthen our collaboration with local partners in key markets. We can deliver your business mail, parcels and direct mail on-time and cost-effectively worldwide. Belgian Post International is ranked within the top 5 of the international postal operators. We work for major mailing houses and many of the world’s largest companies including service industries, publishing companies, mail order operators and the financial, publishing, pharmaceutical sector among others.
http://www.belgianpostinternational.com/
Swiss Post International Holding Inc. was established in 1996 and is a fully owned subsidiary of Swiss Post. Swiss Post International manages cross-border Mail and CEP business with some 1,300 employees in the USA, in 11 European countries and 5 Asian metropolises. Among national postal operators the company is number three on the international mail market after Deutsche Post and France’s La Poste.
Swiss Post International offers a specialized range of cross-border postal products for business customers, from processing of business post, comprehensive direct marketing services and end-to-end distribution of newspapers and magazines to small consignments.
OCA is the largest private mail and logistic services company in the Argentinean market. The company has 7,000 employees, 150 branches, 900 vehicles and over 2800 agents (franchisees) for distributing an annual volume of 300 million of mails and parcels, making the more important private distribution network, even considering Latin America.
The mission is to consolidate the market leadership by providing high value-added services to clients by developing innovative solutions and using the state of the art information technology.
TransExpress, Inc. —since 1981— is an important player with a network of worldwide partners facilitating on-time delivery of goods purchased online from U.S. merchants by foreign customers. With B2B solutions to e-Commerce enablers overseas, they deliver millions of packages in more than eighty countries including Latin America and the Caribbean.
Transexpress’ expansion plan is based on alliances with industry player’s worldwide, facilitating overseas penetration of US merchants through a strong base of registered customers.
Integrating their U.S hub, delivery infrastructure and state of the art technology, TransExpress is the most cost-effective partner for online orders from the U.S.A. to consumers worldwide.
FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $39 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 290,000 employees and contractors to remain “absolutely, positively” focused on safety, the highest ethical and professional standards and the needs of their customers and communities.
Aprisa Express exists for one reason – personalized customer service exceeding expectations. Aprisa Express is a full-service “wholesale” company, offering customized distribution solutions of direct mail, hand delivery (deferred and expedited with a POD), publications, parcels, and freight to Mexico, Latin America and The Caribbean. Aprisa offers value-added services including P.O.Box, lettershop, list services, database management and address hygiene. Freight solutions from small parcels to heavy cargo, expedited or deferred, are handled by Aprisa on a global scale via air and ocean.
Established by industry experts, each with over 25 years in this region, Aprisa’s mission is to provide the most reliable and efficient service available by offering a flexible combination of rate and service options.
Intermec develops, manufactures and integrates technologies that identify, track and manage supply chain assets. Core technologies include mobile computing, data collection systems, Mobile and fixed printers and label media. The company’s products and services are used by customers in a wide range of industries – including both national postal operators and parcel carriers on a global basis. Royal Mail, for example, has awarded Intermec a contract to provide over 25,000 of our rugged, handheld CN3 mobile computers as part of its investment in new technology to modernize the business, improve efficiency and customer service while cutting operational costs.
United Express International – mail experts since 1980. We specialize as hand delivery mail wholesalers into Central, South American & Caribbean Countries. We also offer expanded services to Europe & Asia from Miami and Newark. We offer six levels of International mail delivery services: Hand Delivery, Priority, Standard, Economy, Parcels and Deferred Courier. When the quality of your Company depends on the fastest and reliable international mail delivery service.
Deloitte, one of the world’s leading professional services firms, delivers world-class consulting, assurance and advisory, and tax services to clients in over 140 countries. Deloitte’s experienced teams of cross-functional subject specialists have consistently delivered award-winning solutions to complex business challenges. These solutions incorporate commercial leading practices adapted for the unique needs of the postal and logistics industry. Deloitte offers a comprehensive set of professional services including: technology integration, program management, enterprise risk, security, operational performance, sustainability, and Enterprise Resource Planning implementation, as well as strategy and operations, human capital, accounting, and internal controls services.
Exhibition
Exhibition
Accompanying the conference was an exhibition where operators and suppliers displayed their latest offerings to the mail and express industry.
During the conference all lunches and refreshment breaks were held in the exhibition area, allowing delegates the time to visit the stands and meet participating exhibitors.
Networking
Networking
Social events were held throughout the conference to enable delegates to mix in an informal setting with their industry colleagues and peers.
On the evening of the 21st February to welcome everyone to World Mail & Express Americas there was a drinks reception by the pool, sponsored by Swiss Post.
On the following night there was a cocktail party giving delegates the opportunity to discuss the events and themes of the day. Each day of the conference you had the opportunity for discussion over breakfast, and a highly popular speed networking event was also held, sponsored by Belgian Post.
These gatherings mix business with pleasure in a beautiful setting and offer invaluable networking opportunities to allow
delegates to share information, exchange ideas and make new contacts.
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February Mexico programme updated
The line-up of speakers for the World Mail & Express Americas has been confirmed in the updated event brochure just published.
Bienvenida a la ciudad de Mexico!
Triangle, organisers of The 2011 World Mail & Express Americas event, has recently announced a new media partnership which gives the event excellent coverage in the all important South & Central American market.
CEO speakers confirmed for Mexico
The event organizers of World Mail & Express Americas have recently announced updates to the conference programme.
Conference brochure launched for Mexico
Event organisers, Triangle Management Services, have just launched the first brochure for the World Mail & Express Americas event in February 2011.
8 things you never knew about Mexico City
With the formal launch of World Mail & Express Americas, organisers Triangle have released some fascinating facts about the host city for the conference.
‘More complex’ theme announced for February event
The organisers of the World Mail & Express Americas 2011 event has confirmed the conference theme for the event in Mexico City between 6th and 8th February.
Mexico City in February for WMX Americas 2011
Triangle Management Services, organisers of the World Mail & Express series, has announced that the 2011 Americas event will be staged in Mexico City on 6th-8th February 2011.
“Posts need to change” message from industry leaders at World Mail & Express Show in Miami
Leading players and customers from the international post and parcels industry meeting at The World Mail & Express conference in Miami on 22-23 February were told that posts need to reinvent themselves to flourish in the post recessionary environment.
New world order explained in Miami!
The 2010 World Mail & Express Americas conference, to be held in Miami next month will explore how the global post and parcel industries will manage their business in the post recessionary environment.
Mail & Express Conference is Worlds apart
Major players from the postal, global mail and express industries descended upon Miami to enjoy thought-provoking lectures and intriguing presentations at the internationally-renowned World Mail & Express Conference and Exhibition.
World Mail & Express Americas 2008 an undeniable success!
Senior executives and important decision makers from all over the Americas region and elsewhere gathered in Puerto Vallarta, Mexico on the 24th-26th February for the World Mail & Express Americas Conference. During the 2 day event delegates had the opportunity to network, debate and discuss the industry’s current challenges and opportunities that the vast and diverse region has to offer.
World Mail & Express Americas 2008 programme available now online
For the complete Americas 2008 conference & exhibition programme visit WMX Conference Programme.
World Mail and Express Americas Dates Announced!
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First Latin American Mail and Express event delivers success in Rio
Senior delegates from more than 20 countries throughout the Americas and elsewhere gathered in Rio at the beginning of December for the first ever World Mail & Express event to be held in Latin America. They were treated to a fascinating two days of debate, discussion and networking at the Sheraton Hotel in Rio de Janeiro, with an international array of podium speakers sharing their experiences and ideas for the industry’s future.
Latest News: More top speakers sign up for World Mail & Express Americas in Rio
Visitors to the 4th World Mail & Express Americas conference in December will be able to hear from even more of the most important and influential figures in the global post and parcels industry.
Senior Mail & Express Executives to convene in Rio in December
The annual World Mail & Express (WMX) Americas conference will be held, for the first time, in South America later this year. Senior mail and express executives from around the globe will meet with their Latin American counterparts in Rio de Janeiro on 4-5 December.