World Mail & Express Europe 2009
Date: 7 May 2009 - 8 May 2009 | Location: Hilton Munich Park Hotel, Munich, Germany
Overview
The environment gets tougher – Navigating successfully through difficult times
The world is experiencing significant economic turmoil. Many economies in Europe are experiencing recession for the first time in many years. 2009 is for many even more difficult than 2008, and who can predict 2010 and beyond?
Traditional business models are therefore being challenged as never before. The success of national postal operators, and all mail, parcels and express companies, depends very directly on their customers’ business success. And their customers are everyone! None of us can therefore expect to be immune from the effects of any economic downturn.
Very appropriately, therefore, the headline theme for the World Mail and Express event in Munich was ‘The Environment Gets Tougher’. The two-day conference focused on finding ways of ‘Navigating Successfully Through Difficult Economic Times’, which is the supporting theme.
Attendees included:
- National postal operators
- Government postal administrations
- Private mail and express operators
- Couriers
- Integrators
- High volume mail/express customers
- Airlines & logistics companies
- Mail consolidators
- Mailing & fulfilment houses
- Printers & publishers
- Consultants
- Regulators
- Industry suppliers/consultants
The event was a real success with many senior decision makers and delegates being able to:
- Network with suppliers, customers and key industry figures;
- Build and strengthen alliances with partners and customers;
- Hear the views of senior industry executives;
- Keep updated on new ideas and developments within the industry.
Information regarding next year’s event will be confirmed in due course and will be announced first here. To ensure that you are kept up to date please subscribe to our newsletter now.
Presentations from the World Mail & Express Europe 2009 are available for download free of charge to attending delegates, and at a cost of £250 for all others. Please contact Tiffanie Groves for details on +44 (0) 1628 642910.
In the meantime, some of you may be interested in attending our other events, details of which are provided on the event calendar page.
Host Sponsor:
Agenda
Day 1 Wednesday 6th May 2009
14.00-17.00 TechnoVision – A seminar hosted by Capgemini
19.00 World Mail Awards Cocktail Party and Awards Presentation
Day 2 Thursday 7th May 2009
NAVIGATING SUCCESSFULLY IN RECESSION
08.15 Registration and Exhibition open
09.00 Welcome to World Mail & Express Europe
Neil Jackson, Chief Executive, Triangle Management Services
09.05 Welcome to Munich
Thomas Kipp, CEO Global Mail Europe, Deutsche Post DHL
09.15 Views from the Bridge
Chair: John Modd, Director Mail, Triangle Management Services
09.20 Holding to the right strategies
Jean-Paul Bailly, Chairman and CEO, La Poste
09.40 The Portuguese approach
Estanislau M Costa, Chairman & CEO, Correios Portugal
10.00 Responding to recession in Germany
Thomas Baldry, Senior Vice President, Global Mail Germany, Deutsche Post DHL
10.20 Leading a national post in a declining market
Claude Béglé, Chairman of the Board of Directors, Swiss Post
10.40 Discussion Q&A
11.00 Refreshments available in Exhibition area
11.30 AVOIDING SHIPWRECK
Chair: Elmar Toime, Director, E Toime Consulting
11.35 An economist’s perspective on what needs to be done
Phil Burns, Director, Frontier Economics
11.55 A consultant’s view on the challenges and responses
Susan Barton, Global Postal Industry Leader, PA Consulting
12.15 An industry perspective: difficult times in Hungary
György Csáki, Chairman, Magyar Posta
12.35 Arriving at a consensus: moderated debate
12.55 Buffet lunch in the exhibition
13.35 Speed Networking sponsored by Belgian Post International
14.00 STEERING A COURSE
Chair: Iain McLure, CEO, Spring Global Mail
14.05 The work of the US Postal Regulatory Commission
Tony Hammond, Commissioner, Postal Regulatory Commission
14.25 Market and regulatory developments in the UK – a regulator’s perspective
Tim Brown, Chief Executive, Postcomm
14.45 Perspectives on a changing market and industry
John Coghlan, CEO, DX Services
15.05 Discussions and Q&A
15.15 Refreshments available in exhibition area
15.45 NAVIGATING BY ICT
Chair: Aad Weening, Weening and Partners bvba
15.50 The Canadian experience
John Smith, CIO, Canada Post
16.10 How Belgian Post is using ICT
Johan Vinckier, Management Committee Member in charge of ICT and Technology, Belgian Post
16.30 TechnoVision – What helps to manage the recession: Aligning business needs and technology capabilities
Dirk Palder, Vice President, Capgemini
16.50 A strategic overview of ICT trends in mail and express
Pat Byrne, CEO, Intermec Technologies and Robin Dargue, CIO, Royal Mail Group
17.15 Moderated Debate
17.35 Close
19.00 Coaches depart for dinner sponsored by DHL Global Mail
Day 3 Friday 8th May 2009
TOOLS AND TECHNIQUES FOR STAYING AFLOAT
08.30 Registration and Exhibition opens
09.05 THE FUNDAMENTALS
Chair: Thomas Baldry, Senior Vice President, Global Mail Germany, Deutsche Post DHL
09.10 Integration versus franchising
Wolfgang Lehmacher, Chief Executive Officer, GeoPost Intercontinental SAS and member of the board, GeoPost S.A
09.30 Outsourcing models
Rainer Pliska, Managing Director, Integrated Quality Letternet
09.50 Building customer relationships
Robert Donderwinkel, Managing Director, European Envelopes Manufacturer’s Association
10.10 Business customers in the German market
Antonia Niederprüm, Head of Communications, Postal Services and Logistics, WIK Consult GmbH
10.30 Discussions and Q&A
10.40 Refreshments available in exhibition area
11.10 MANAGING THE COSTS
Chair: Walter Trezek, CEO, Document Exchange
11.15 Postal strategies in changing times and the role of technology
Hokan Thoren, Sales Director, Siemens AG
11.35 Automating the Customer
Indrek Oolup, CEO, Smartpost
11.55 Internal information from intelligent mail
Ernst Holzmann, Vice President Marketing & Product Management, Francotyp-Postalia AG
12.15 Automating the Delivery Person
Michael Anderson, Head of Innovation, Parcelforce
12.35 Discussion and Q&A
12.45 Buffet lunch in the exhibition area
13.45 MANAGING THE REVENUES
Chair: Ingemar Perrson, Secretary General, PostEurop,
13.50 Maintaining the momentum in parcels
Carl-Gerold Mende, Member of the board, Austria Post
14.10 CEP opportunities in Eastern Europe and Russia
Alexander Boss, Managing Director, Red Star Services
14.30 The impact of ecommerce on cross-border traffic
Michael Herson, Managing Director, and Mark Worsley, Consultant, The Strategy Works
14.50 Locally intelligent transpromo
Markus Mantwill, VP Strategy, Postal Markets & Business Development, Pitney Bowes
15.10 Discussion Q&A
15.20 Industry leaders participate in a moderated discussion on the key issues emerging from the conference
16.00 Conference Closes
Networking
World Mail & Express is the foremost networking conference in the global calendar.
During the event there are a number of social activities, including dinners, a Bavarian themed evening (hosted by DHL Global Mail) and a cocktail party, designed to help you renew acquaintances, talk with your peers and make new introductions.
In addition, Speed Networking (sponsored by Belgian Post International) creates a structured and fun environment in which delegates can talk to people who they may not normally come into contact with and facilitates a quick decision on whether there is a mutual interest, without the need for polite or unnecessarily long conversations.
Exhibition
Exhibition
Alongside the seminars and conference the exhibition display area featured a variety of leading organisations, operators and industry suppliers, ready to share and discuss their latest innovations. All refreshments and meals are served in this area, enabling delegates and exhibitors to mingle and discuss business at will.
Sponsors
DHL Global Mail is dedicated to providing you with the most comprehensive range of international mail services options and value-added services from a single source. With our unique global network built on local strengths, we are ready to meet any international mailing requirement that you may have. For further details, please visit our website.
Intermec Inc. is in the business of helping you achieve the most return from your automated information and data capture (AIDC) and mobile computing systems. That means we do more than design and build the industry’s most complete lineup of rugged, reliable and versatile equipment. We also work with you to get inside your challenges, to know your unique situation and then leverage our strong relationships with resellers and industry-leading alliance partners to help you create a total solution that harmonizes with your networks, platforms and processes. Our collaborative, connected approach can ensure a more complete and seamless implementation whether your needs call for our Gen2 RFID, bar code systems, rugged computers or a Cisco WLAN infrastructure.
SOLYSTIC is home to the engineering, manufacturing, project management and logistic support personnel who have been providing state-of-the-art postal automation for half a century. This history resulted in Solystic equipment being installed in more than 25 countries around the world. Our mail sorting equipment includes the ELIT, COSMOS, STAR and MARS letter sorters, the TOP (AFSM-100) Flat Sorting Machine (the most widely fielded flat sorting machine) and the TOP 2000 (the most advanced flat sorting machine). Solystic was a pioneer in the development of OCR/VCS address recognition technology.
We are proud of our history and will continue to lead the industry in developing technologies for quality high performance automation at affordable pricing. In addition to this, our ISIS information systems and “turnkey” global solutions enhance our proposition.
Belgian Post International itself is dedicated exclusively to international administrative and daily mail, direct mail and parcels. The unit employs 300 staff and handles over 360 million items per year with an annual turnover of €376m (2007).
Business is growing organically — 25% progression in 2007. Internationally, we are expanding our capacity and moving into new markets rapidly as we grow our customer base and strengthen our collaboration with local partners in key markets.
We can deliver your business mail, parcels and direct mail on-time and cost-effectively worldwide. Belgian Post International is ranked within the top 5 of the international postal operators. We work for major mailing houses and many of the world’s largest companies including service industries, publishing companies, mail order operators and the financial, publishing, pharmaceutical sector among others.
http://www.belgianpostinternational.eu
Key Mail UK Limited has been providing gateway operations for its customers to many Postal/integrated service providers, making the most of innovative methods in these changing times to allow access points for mail/parcel distribution throughout the world. It also provides e commerce global solutions for customers targeting on line sales and distribution. Key Mail UK is a privately owned company with a ‘can do’ attitude.
Venue
The Hilton Munich Park Hotel is set in a quiet location, next to the beautiful English Gardens close to the heart of historic Munich. The city’s famous beer gardens and the popular ‘Schwabing’ district are within easy walking distance. The hotel is fully equipped for the needs of today’s businessman – you can pamper yourself in the Fitness & Beauty area, use the 12th floor Executive Lounge with sweeping 12th floor views of Munich, or dine in the beautiful Tivoli restaurant. All rooms have wireless internet access.
Hilton Munich Park Hotel
Am Tucherpark 7
80538 Munich
Fax: +49 89 3845 2555
Email newsletter
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Presentations
Presentations from the World Mail & Express Europe 2009 are available for download free of charge to attending delegates, and at a cost of £250 for all others. Please contact Tiffanie Groves for details on +44 (0) 1628 642910.
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