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Salary Survey of UK Parcels Operators 2017

Published: September 2017 | Price: £2,850 (+ VAT where applicable)

This study takes the form of a benchmarking exercise, which enables each subscriber’s management to compare its salary/basic pay, hours worked and hourly rate, overtime, bonus payments, other benefits and allowances paid to staff against those of major competitors in the industry. The survey is unique in that its focus is entirely on the UK express parcels carriers sector.

Data is collected from subscribing express parcels carriers to provide comparable data for 28 job functions in 7 main areas as follows:

  • Drivers:
    LGV C+E Truck/Linehaul
    LGV C+E Multidrop
    LGV C1 Multidrop
    Non-HGV C+D Driver
  • Operations Staff:
    Traffic/Route Clerk Despatcher
    Operative (loading Bank)Foreman/Supervisor
    Shift/section Manager
    Senior Operations/Depot Manager
    Operations Manager (<100 employees)
    Operations Manager (>100 employees)
  • Managers:
    Depot/Branch Manager (<100)
    General/Branch Managers (>100)
  • Hub/National Sort Centre Staff:
    Operative
    Foreman/Supervisor
    Shift Manager/Zone Controller
    Senior Shift Manager/Zone Controller
    Hub General Manager/Hub Depot Manager
    Senior Hub General Manager
  • Sales Staff:
    Indoor/Telesales
    Field Sales
    Senior Sales/Sales Manager
    Branch Sales Manager
  • Customer Service Staff
    Call Centre Customer Service Agent
    Call Centre CS Team Leader
    Customer Service Manager
  • Engineers
    Vehicle
    Plant

A median, lower and upper quartile is shown for the industry total in each job category giving a very detailed picture of the remuneration structure of the express industry based on a sample of the industry’s most important carriers.

First published in 2003, the survey has been run in conjunction with participating UK express carriers on an annual basis.

To find out more please email Saeed Mumtaz at Triangle.