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World Mail Review - Extra Territorial Offices of Exchange (ETOEs)
The Facts and The Future

Includes a Chart showing WHO operates ETOEs and WHERE!!
and quarterly updates for 2003

Until the 1980’s there had been little change in the international mail market for over 100 years. Then private operators played the Terminal Dues arbitrage card and offered international mailers cheaper rates. Remail was born.

In the 1990’s forward looking postal administrations began looking outside of their national boundaries as they attempted to attract volume from the Express market outside of the confines of the Universal postal Union (UPU).

The UPU was split on this issue and, at the same time, most European postal administrations were fighting a rearguard action against the demands of the European Commission for fair and transparent postal competition within the European Union.

In the United States magazine publishers found they could better (and more cheaply) serve their overseas customers by using airlines to make direct injection of their products into the postal administration of the country of delivery. Direct Access was born.

In Europe the REIMS Terminal Dues negotiations rumbled (and still rumble) on. The UPU is still debating the issue and cannot reach consensus.

As timescales for agreement on Terminal Dues, competition, liberalisation and customer service slip further and further back, a number of different types of Extra Territorial Office of Exchange (ETOEs) have exploded onto the market –all able to offer cheaper rates for the same, if not better, Quality of Service than that available from the domestic administration.

Since 11th September 2001, and the aftermath of the anthrax scare in USA, postal security is paramount. But can all the ETOEs of the varying size and types provide security to the required level without compromising Quality of Service?

Postal Administrations have no global consensus on Terminal Dues, or on ETOEs. Customers are confused. Meanwhile forward-looking operators are providing the services that their customers seek.

  • What is the future of international mail?

  • Will ETOEs survive?

  • Will arbitrage continue to be leveraged?

  • Can the UPU reach consensus, or will it wither on the vine?

  • Will postal administrations really support their customers’ needs, or

  • Will they continue to procrastinate as the winds of competitive change blow around them?

These, and many more, questions are answered in this report.

Price: £1,000 + VAT where applicable

To download a table of contents and order form click here (200 kb Abobe PDF)
 

 

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