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German Transactional Mail Survey 2008
 

(coming soon)

A wide-ranging review of transactional mail activity in Germany,
offering over 200 pages of insights into this complex business
sector.

Transactional mail is the largest single segment of the mail
market, covering such items as bills, statements, cheque books,
credit cards and communications from central government
and local authorities.

The Triangle survey is comprehensive, and is the result of in-depth
interviews with originators of transactional mail, and with key suppliers
throughout the value chain, including printers and mailing houses.
Germany Map

The German Transactional Mail Survey follows the equivalent UK Survey, which was the first of its kind, offering unique insights into this huge market. It is essential reading for anyone involved in the transactional mail value chain, including:


postal operators & regulators
mail users & originators
facilities management companies

 

mailing houses & consolidators
printing, insertion and sorting equipment manufacturers
direct mail printers

 
Contents:

Executive Overview
- 5 pages

Terms of Reference / Report Summary
                                                              - 10 pages

The Originators of Transactional Mail - 50 pages
Financial Services / Retail / Government
Utilities / Other

Market Size - 10 pages
The Volume & Value of Transactional Mail
Cost Components of Transactional Mail
The Market by Type of Transactional Mail

Market Structure - 10 pages
Overall Structure
Major In-house Producers
Print Management, Facilities Management and
Business Process Outsourcing (BPO) Companies
Transactional Mail Houses
Disaster Recovery
Printing Insertion and Sorting Equipment

The German Mail Market - 10 pages
Deregulation / Liberalisation
Current Licence Holders
Market Shares of the Postal Operators
Trends in Liberalisation & Globalisation

 

Market Trends
- 10 pages
Market Growth & Trends: Outsourcing / Printing / Investment /
Archiving / Document Integrity
Convergence of Transactional and Marketing Mail
Trends in e-Delivery of Bills and Statements
Factors Limiting Technological Advance
Comparison of Germany with International Markets

Selection of Suppliers - 5 pages
Decision to Outsource
Choice of Outsourcing Supplier & Mail Carrier
Key Decision Makers

Consumer Research Findings - 10 pages
Internet Penetration and Use
Viewing Invoices and Statements Over the Internet
Reasons for Non-use of the Internet
Current Electronic Access to Bills and Statements
Preferred Methods of Document Delivery
Attitudes Towards e-Substitution

Appendices
Profiles of Transactional Mail Houses and
Facilities Management Operations - 50+ pages
Consumer Research Tabulations - 20 pages




 
   

Priced at just €22,000 (Twenty two thousand Euros) + Local Taxes (where applicable)

To see a leaflet for this report please click on the relevant language:

English (Adobe pdf - 564 kb)     -     German (Adobe pdf - 529 kb)

 

 

Triangle Contacts:

Triangle Links

If you would like further information about this report, please contact: Helen Daniels at Triangle on Tel: +44 (0)870 950 7900 .

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