The impact of e-technologies on the world’s mail markets should not be feared and seen as a threat by post offices. A new report from Triangle called “e-technologies in the mail market” has found that although the new technologies will increase mail substitution this is just one effect and there are many areas where, if the post offices embrace the new technologies, they can gain as much as they potentially could lose!

There is no doubt however that the different technologies are having a fundamental impact in the mail market. They are facilitating a change to the way mail is managed and are opening up new opportunities. Surprisingly they have the ability to reverse the current trend in the mix of mail (e.g increasing direct mail and introducing new mail streams in place of decreasing first class/social mail) which potentially can save the long term profitability of postal administrations around the world.

Triangle’s major new 150 page report looks at new e-tools operating in existing markets such as hybrid mail and e-postage and new tools being used in new markets including e-mail, electronic bill presentation and payment (EBPP/EIPP) and SMS text messaging. The report also looks at tools being transferred from the express and logistics markets to the mail industry such as radio frequency tagging and track and trace.

The report reviews and comments on the relevance and implementation experience in some 20 postal administrations around the world and concludes with a commentary on best practice.

This highly readable report is a must for mail operators, manufacturers and suppliers of e-technologies to the postal market.

• Available now, the ‘e-technologies in the mail market’ report is priced at GBP 3,000 + VAT and can be ordered through Triangle’s website: http://www.triangle.eu.com