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27 May 2004

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World Mail Awards 2004 Winners Announced

Triangle are pleased to announce the winners of this year's World Mail Awards.

Following a record level of applicants, this year's World Mail Awards, recognising excellence within the Postal sector, were presented to industry leaders on the eve of the World Mail & Express Europe Conference in Berlin.

A panel of distinguished judges selected the recipients of the ten awards, covering Innovation, Enterprise, Customer Service, Marketing, Security, Technology, e-Commerce, Transformation, Quality and Industry Leadership. The panel met in Berlin during the afternoon before the Awards presentation dinner, to make their final decisions from an already short-listed pool of entrants.

The World Mail Awards evening is organised annually by Triangle Management Services, to highlight, encourage, and celebrate best practice within the mail industry.

Almost three hundred senior mail industry executives from around the world attended the Gala Dinner to congratulate the winners. Kristiane Backer, presenter, interviewer, TV anchor, journalist and reporter presented the awards along with representatives from the sponsor companies.

The following companies were this year's awards winners:

INNOVATION (Sponsored by Capgemini)

Winner: DHL and KEBA AG for their use of Packstation to imrpove last mile parcel delivery

CUSTOMER SERVICE (Sponsored by Innovapost)

Winner: Masterlink Express for its Tailor Made Cash on Delivery service in Poland.

ENTERPRISE (Sponsored by Spring)

Winner: Jersey Post for its launch of Jersey Post Logistics.

MARKETING (Sponsored by Triangle Management Services)

Winner: USPS for its Simple Steps coaching tool, designed for newcomers to Direct Mail.

SECURITY (Sponsored by Royal Mail)

Winner: South African Post Office for its Code of Conduct Crime Awareness Campaign addressing human behaviour and ethics.

e-COMMERCE (Sponsored by ME-news)

Winner: Borderfree (a division of Canada Post) for its Borderfree for Merchants providing a one-stop-shop service.

QUALITY (Sponsored by Deutsche Post World Net)

Winner: Masterlink Express for its Cash On Delivery service in Poland.

TECHNOLOGY (Sponsored by Intermec)

Winner: South African Post Office for its Paymaster to the nation scheme

TRANSFORMATION (Sponsored by Accenture)

Winner: Australia Post for its transformation of image, coporate culture and operations.

INDUSTRY LEADERSHIP (Sponsored by Pitney Bowes)

The 2 winners for 2004 are: Elmar Toime and Graeme John

Next year's World Mail Awards and World Mail & Express Europe will be held in Brussels, from 11 May 2005.

Applications for next year will be open from January 2005 at www.mailawards.com.

Notes for Editors:

• This is the 5th World Mail Awards and is an annual programme
• Next year’s ceremony will be on 11th May at the Sheraton Hotel in Brussels
• World Mail & Express (WMX) events have been running since 1988. They are organised by Triangle Management Services, part of Triangle Management Services, based in the UK
• 2004 will also see WMX events in Asia and America, and Mail and Express Summits in the UK
• For further information or copies of photographs from the event please contact Triangle on +44 (0) 8709 507900.

Triangle Management Services Ltd, founded in 1984, is today the pre-eminent independent specialist management services company within the global mail, express and logistics sectors. Triangle offers the following services to clients: Recruitment, Market Research, Consultancy, Conferences and Mergers and Acquisitions - all of which are focused primarily on the mail and express industry sectors.
 

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