MER Magazine Autumn 2014 issue is out now!
Including World Mail Award winners supplement
Triangle’s latest B2C survey finds that social media is an emerging influence on carrier usage
In 2014 Triangle conducted some 495 in-depth telephone interviews with B2C shippers, and collected a total of 646 benchmark service ratings for the two main carriers used for home deliveries. Whilst looking at current carrier usage, Triangle also investigates any...
Triangle finds carrier churn increasing in the latest B2B survey
In 2014 some 475 in-depth interviews with shippers were conducted, and a total of 599 benchmark service ratings collected for the two main carriers used for business deliveries by each shipper. Whilst looking at current carrier usage, Triangle also investigates any...
