Alberto Buttaroni, Head of Operations and Customer Care at Poste Italiane commented: “To join the Global Post Office Retail Benchmarking Group is a way to step into wider relations with foreign Postal Operators, with a particular focus on product development. We are pleased to create a link between different postal organizations because we believe this can be an opportunity to find out more about different countries and improve our know-how. In this way we believe we can learn more about each others companies by comparing particular solutions to the same issue.”
The main objectives for the group is to create a cooperative environment to share information to develop “best in class”, compare KPI’s against each other, conduct best practice studies of important business processes and be kept updated on global developments within the Post Office industry.
The group now has 10 Post Office networks as members and include An Post, Emirates Post, Egypt Post, Jersey Post, HayPost, Lebanon Post, Poste Italiane, UK Post Office, Saudi Post and South African Post Office.
If you are interested in joining the group and would like to be considered for membership, please email Triangle’s Benchmarking Coordinator Marcin at marcin.bosacki@triangle.eu.com
Triangle Management Services Ltd, founded in 1984, is today the pre-eminent independent specialist management services company within the global mail, express and logistics sectors. Triangle offers the following services to clients: Recruitment, Market Research, Consultancy, Conferences and Mergers and Acquisitions – all of which focus primarily on the mail and express industry sectors.
