Triangle News

Chief Executive of Triangle, Neil Jackson, commented “the shortlist reflects an inspiring range of product and service offerings. There has been a real variety of applications for 2009 and the shortlist reflects that diversity and quality”.

The Awards are judged by a panel of notable industry figures, whose identities remain a closely guarded secret until after the Award winners have been announced. The judges meet on the 6th May to make their final decision on the winners, hours before announcing them at the annual black tie gala dinner at The Hilton Munich Park Hotel, Germany. German TV personality Nadine Hollmann will present the Awards on the night, together with a senior executive from each of the sponsoring companies.

The 2009 shortlist is as follows:

Corporate Social Responsibility

  • Magyar Posta for its Social and Environmental Performance
  • New Zealand Post Group for its Corporate Responsibility Governance Framework
  • Swiss Post for its Pro Clima Environmentally-neutral delivery of letters, parcels and general cargo

Customer Service – sponsored by Western Union

  • DHL Global Mail for its International Direct Marketing facts
  • Post Danmark for its Electronic Mover Information programme
  • Swiss Post for its Virtual Post Office


  • Cycleon for optimising customer loyalty and customer service via reverse logistics
  • Deutsche Post AG for its DISKMAILING multimedia promotional postcard
  • Post Danmark for its e-ComOne project

Growth – sponsored by Mail & Express Review

  • Cycleon for its fast growing market of reverse logistics
  • InPost for its growth as the largest private postal operator in Poland
  • Magyar Posta for its role in the growth of the DM market
  • Slovenska Post for its consignment Service

Industry Leadership – sponsored by Pitney Bowes

The Industry Leadership award is judged using different criteria so no shortlist will be released

Innovation –  sponsored by Capgemini

  • Cycleon for its reverse logistics solutions
  • Deutsche Post AG for its HANDYPORTO mobile stamp
  • Post Danmark for its “What you see is what you get” project

People Management – sponsored by Australia Post

  • Guernsey Post for its People Management
  • Post Danmark for its Journey towards High Performance Sales Organisation
  • Swiss Post for its ValiPoste training for employees

Quality – sponsored by Magyar Posta

  • Lyngsoe Systems for its quality of service monitor software solution
  • Post Danmark for its “Geozones – Spot on Marketing” programme
  • Swiss Post for its “Smart Mobile Worker” project

Retail Project

  • India Post for its “Transformation of slum dog!” programme
  • LibanPost for its retail services
  • Royal Mail for its mobile worker transformation
  • Swiss Post for its “ordered: delivered” home delivery service

Security – sponsored by Royal Mail

  • Correios de Portugal for its ‘ViaCTT – Your digital mail’ programme
  • OCA for its Programa de Prevenciãn de Siniestralidad
  • US Postal Inspection Service for its Correos de Mexico Security Project

Technology – sponsored by Intermec

  • Bank Pocztowy for its “Quick Cash Loan: Credit in Flash
  • Earth Class Mail and Swiss Post for its internet powered postal mail and remotely accessible addresses
  • Maileva for its Maileva Model and S.I.C.L.
  • Post Denmark for its “Geozones – Tailormade Targeting” product
  • Royal Mail for its Mobile Worker programme


  • LibanPost for its transformation
  • Magyar Posta for its transformation from a bureaucratic postal organisation to a customer orientated service provider
  • South African Post Office for its transformation and Road Map

To summarise:

  • 10th World Mail Awards
  • Record number of applications
  • 37 finalists announced, from 17 countries
  • Winners announced on 6th May in Munich


Notes to editors:

World Mail Awards – The World Mail Awards were launched in 2000. This year marks the 10th World Mail Awards. The Awards recognise the pursuit and achievement of excellence in the global mail and parcel industries. More information about the Awards can be found at

Triangle Management Services, founded in 1984, is the pre-eminent independent specialist management services company within the global mail, express and logistics sectors. Triangle offers the following services to clients: Recruitment, Market Research, Consultancy, Conferences and Mergers and Acquisitions, and also owns and runs the World Mail Awards. More information can be found at

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